Resources

December 10, 2020

Region of Peel offices and non-emergency services will be closed for the holidays from Friday, Dec. 25, 2020 to Friday, Jan. 1, 2021.

As the Region of Peel continues to support efforts to stop the spread of COVID-19, certain regional facilities and services remain affected until further notice. The holiday season needs to be different this year – make new traditions. Peel’s case counts and test positivity rates remain high. We must stop the spread of the virus by staying at home as much as possible. For family and friends who live outside your home, take photos and arrange virtual calls to stay connected during this festive time and maintain physical distance. Only socialize with your immediate household and essential supports.

Waste Collection

There will be no change to your waste collection schedule due to the upcoming holiday season. Check your collection calendar to know your Exemption dates for December and January.

Community Recycling Centre (CRC) closures
All CRCs will be open from 8:30 a.m. to 12 p.m. on December 24 and December 31. All CRCs will be closed December 25-26 and January 1. The CRCs will be open from 8:30 a.m. – 4:30 p.m. from December 27-30, 2020. Check peelregion.ca/waste for CRC locations and hours.

For Covid-19 service restrictions check:  https://www.peelregion.ca/coronavirus/affected-services.asp#waste

List of affected services:

The Peel Works Needle Exchange Program (PWNEP) harm reduction supplies are available during regular operating hours at the Fairview clinic at 325 Central Parkway West, Mississauga. For more information, call or text the mobile van, at 647-255-1623.

Healthy Sexuality Clinic services are by appointment only at the Fairview clinic at 325 Central Parkway West, Mississauga. No appointment is needed for birth control pick up or harm reduction supply pick up.

For more information on Public Health Services and Clinics, visit https://peelregion.ca/public-health/.

Human Services

Human Services Reception and Employment Resource Centers will be closed for regular business as of 12:00 p.m. Thurs., Dec. 24^th and will reopen on 8:30 a.m. Mon., Jan. 4th, 2021.

Peel Access to Housing and Rent Supplement offices will be closed at 4:30pm on Thursday Dec. 24th and reopen on Monday, Jan. 4, 2021 However; applications will only be taken until 12:00 pm on Thursday, Dec. 24th, 2020. Clients can complete and submit applications online during the closure.

TransHelp

All trips for December 25, 26 and 27 must be booked by 6 p.m. on December 24.
All trips for January 1 and 2 must be booked by 6 p.m. on December 31.

On December 25 (Christmas Day), December 26 (Boxing Day) and January 1, 2020 (New Year’s Day) TransHelp will operate from 6 a.m. to 1 a.m.

The TransHelp office will be closed and unable to process applications, payments or feedback between December 25 and January 1.

The contact centre will close at 10 p.m. on December 24 and 31.

Public Buses

Visit Brampton Transit and Mississauga Transit for holiday schedules.

Peel Art Gallery, Museum and Archives (PAMA)
The Access Peel counter at Peel Art Gallery, Museum and Archives (PAMA) in our Museum building is open December 29-31 from 9 a.m. to 4:30 p.m. with restricted access to the public. Services will not be available on December 25-28, as well as January 1-3. For Access Peel counter access, we are asking residents to use online and phone options for inquires and payments when possible.

If an online or phone option is not available, you can make an appointment for in-person service at Access Peel by calling 905-791-7800. In-person services can include payments, document drop-off, and water sample testing kit pick-up.

In-person appointments

If you’ve made an appointment for an in-person service and are visiting a Regional building you will be:

• Screened for symptoms of COVID-19 at Access Peel counters.
• Asked to provide your name and phone number for contact tracing, if needed.
• Asked to enter through the main doors and wear a mask or face covering.

PAMA’s on-site exhibitions and programs remain closed due to COVID-19 but we are offering a number of Winter Break Family Fun Activities to download and enjoy over the holidays as well as six virtual exhibitions to enjoy.

Emergencies
For urgent homelessness supports, including food, supplies, referrals and shelter, call the Street Helpline 24/7 at 1-877-848-8481. For information on emergency shelter, visit the Emergency shelter web page, or call the Region of Peel at 905-450-1996.

Maintenance Requests
For Peel Living maintenance requests, contact the 24-hour request line at 905-790-7335.

At the September 24^th Regional Council meeting and the October 15^th Strategic Housing and Homelessness Committee meeting, members of Council requested immediate action to improve access to the shelter system, as such, staff have worked with our shelter provider, the Salvation Army, to create one new, streamlined number for shelter support: 905-450-1996.

Those who are in need of emergency shelter can call this number to find a place to stay at any shelter in Peel, 24-hours a day, 7 days a week.

Through this line, trained staff will support callers in finding the best shelter for their needs, whether that’s an adult shelter, family shelter, youth shelter or a shelter dedicated to those who are fleeing violence. This includes space in both regionally-managed shelters, and in shelters run by other organizations in Peel.

Call volumes will be monitored closely and any needed adjustments will be made as quickly as possible, to ensure a streamlined service experience.

December 9, 2020

Residents are advised of changes to their waste collection schedule for the upcoming holiday season.

Holiday waste collection schedule
There will be no change to your waste collection schedule during the upcoming holiday season.

Community Recycling Centre (CRC) closures
All CRCs will be open from 8:30 a.m. to 12 p.m. on December 24 and December 31. All CRCs will be closed December 25-26 and January 1. The CRCs will be open from 8:30 a.m. – 4:30 p.m. from December 27-30, 2020.

Check peelregion.ca/waste for CRC locations and hours.

Get your 2021 calendar
Residents are encouraged to sign up to get free weekly collection reminders by email, text message, or phone call.

About the Region of Peel

The Region of Peel works with residents and partners to create a healthy, safe and connected Community for Life for approximately 1.5 million people and over 175,000 businesses in the cities of Brampton and Mississauga and the Town of Caledon. Peel’s services touch the lives of residents every day. For more information about the Region of Peel, explore peelregion.ca and follow us on Twitter @regionofpeel and Instagram @peelregion.ca.

MiWay will be implementing planned service changes over the next few weeks in response to reduced service demands over the holiday season and changes in ridership.

In 2021, MiWay fares will remain unchanged and customers are encouraged to use PRESTO as a contactless form of payment. As of January 1, 2021, paper tickets will no longer be accepted. Read More

MiWay will be implementing a series of upcoming service changes over the next month – the most notable being that 11 MiWay routes will now be anchored at the new Kipling Bus Terminal, instead of the TTC Islington Subway Station, starting on Monday, Jan. 4, 2021. This Metrolinx facility is located at Dundas Street and Subway Crescent in Toronto.

In 2021, MiWay fares will remain unchanged and customers are encouraged to use PRESTO as a contactless form of payment. As of January 1, 2021, paper tickets will no longer be accepted; MiWay will continue to accept Special Purpose tickets, which are used by charitable and not-for-profit organizations, school boards, food banks, and social services clients.

Service Changes starting Dec. 21, 2020

Holiday service changes:
Starting Monday, December 21, 2020 to Sunday, January 3, 2021, MiWay schedules will be adjusted and customer service hours will be modified. Extended evening service and free rides on New Year’s Eve will not be offered due to COVID-19 restrictions on social gatherings. MiWay will continue to provide regular Saturday and Sunday service on weekends during this time.

Some routes will operate with less frequent weekday service (based on reduced customer demand) and the following routes will not operate:

• 104 Derry Express;
• 107 Malton Express (service suspended as of Dec. 7 due reduced demand during the COVID-19 grey level lockdown); and
• All 300-series school routes (some school routes suspended as of Dec. 7 due reduced demand during the COVID-19 grey level lockdown).

Some routes operate on a reduced holiday schedule (based on reduced customer demand) and the following routes will not operate on Christmas and New Year’s Day:

• 6 Credit Woodlands;
• 35 Eglinton;
• 46 Tenth Line-Osprey;
• 48 Erin Mills; and
• 68 Terry Fox.

Customer Service will have modified hours of operation as follows:

From Monday, Dec. 21, 2020 to Sunday, Jan. 3, 2021, Customer Service will be available on the phone at 905-615-4636 from 9:30 a.m. to 5 p.m. daily including Christmas and New Year’s Day.

City Centre Transit Terminal – Information Booth:

City Centre Transit Terminal – Fares Booth:

Information with more details for customers is available at www.miway.ca/holidayservice.

December 04, 2020

PRE-DESIGN FIELD INVESTIGATION

LAKESHORE CORRIDOR FROM JACK DARLING PARK TO ELMWOOD AVENUE

What are we doing?

• Performing field investigation services along the Lakeshore Road corridor between Elmwood Avenue and Jack Darling Park.
• Work involves utility stakeouts, boreholes, surveying and photographing assets in the project area as well as test pits to confirm utility locations.

Why?

• To determine soil conditions and verify the location of existing underground and above ground utilities along the Lakeshore corridor for design and construction of future Regional infrastructure

When?

• We expect to start work on or about December 14, 2020.
• The project should be completed by December 31, 2021.

What to Expect

• Minor traffic disruptions.
• Working hours are Monday to Friday from 7am to 7pm.
• There may be occasional Saturday work from 9:00 a.m. to 5:00 p.m.

Construction project updates can be found at peelregion.ca/construction .

December 4, 2020

How do you make your trip into, around or out of Mississauga? The City of Mississauga is doing a study to develop a long-term plan for its transit and road network – Transit and Road Infrastructure Plan (TRIP). The study will look at transit and road infrastructure priorities to meet the needs of Mississauga residents, businesses and visitors, now and into the future.

A virtual on-demand meeting is now live (until December 20) for the public to provide input 24/7 – on topics such as the modes of transportation they use to the issues they face on the road. Project information and materials are also available for the public to learn more about the study.

What:

Virtual on-demand meeting: mississaugatrip.ca

Who:

• Transit and road users, including cyclists and pedestrians
• Community groups
• Stakeholder groups
• Residents, business owners, workers and visitors of Mississauga

When:

The virtual on-demand meeting is now open until December 20, 2020.

Background

In 2019, Council approved Mississauga’s Transportation Master Plan – an overarching guide on the future of transportation in Mississauga. The City of Mississauga has now initiated the Transit and Road Infrastructure Plan study to help achieve the City’s transportation vision. The study will complement other infrastructure plans and guidelines including the Cycling Master Plan, the Pedestrian Master Plan and the Changing Lanes study.

Learn more about the Transit and Road Infrastructure Plan and sign up for email updates by visiting the public engagement page: yoursay.mississauga.ca/transit-and-road-infrastructure-plan

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