Resources

Bus Stop Impact – Dundas Street East (Stop #1191)

By Resources, Ward 1

Please be advised that stop #1191 on EB Dundas Street East at Jarrow Avenue will be out of service effective 8:00am Monday April 15 until further notice for construction tunnelling works.

Patrons will be directed to the previous stop #0863 at Neilco Court which is approximately 177 metres west.

Stop #1191 is serviced by Route 1/1C East with continued accessible bus service at Stop #0863.

April 8 to 12 is 9-1-1 Awareness Week in Peel

By Announcement, Events, Resources

43 per cent of 9-1-1 calls are not emergencies

During 9-1-1 Awareness Week, we recognize our first responders — emergency communicators, Fire, Police and Paramedics — for saving lives and helping residents in immediate need. We are also reminding Peel residents to call 9-1-1 only for emergencies.

In 2023, just over 900,000 calls or nearly half of all calls to 9-1-1 were for non-emergencies. They were misuse, hang-ups, short duration (accidents) or test calls to the 9-1-1 system. These calls take up valuable time and resources and can potentially prevent first responders from attending to real emergencies.

Call 9-1-1 only when someone needs immediate help from Paramedics, Police and Fire. To prevent accidental calls, lock your cell phones and do not program 9-1-1 into your phones. In addition, teach children how to use 9-1-1 correctly and how to recognize an emergency.

Call these numbers for non-emergencies

  • Call 311  for local municipal government (city or town) concerns, or to get information on municipal programs and services.
  • Call 811 to get answers to general health questions and concerns.
  • Call 211  for community-based health, social, and government services.
  • Call Police non-emergency telephone numbers:
    • Peel region – 905-453-3311
    • Town of Caledon – 905-584-2241
    • Caledon Village – 519-927-3041
  • Call Peel Regional Paramedic Services non-emergency number:
  • Call Fire non-emergency numbers:
  • Mississauga – 905-456-5700
  • Brampton – 905-456-5788
  • Caledon – 905-584-2272

Go here to learn more about 9-1-1.

SCHEDULED WATER INTERRUPTION NOTICE – Tuesday, April 9th, from approximately 8:30 am to 5:00 pm. – 1263 Woodland Ave   

By Resources, Ward 1

INTERRUPTION DETAILS

Date and Time: Tuesday, April 9th, from approximately 8:30 am to 5:00 pm.

Location: 1263 Woodland Ave                       

Addresses Affected: 1234-1276 Woodland Ave; 147 Inglewood Dr                     

Project #:  C-603577

Regional InspectorPhemelo Mpoloka

Telephone #   437-220-8917

                        905-791-7800 ext. 3246/3247

The Region of Peel Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.

Your water will be turned off on Tuesday, April 9th, from approximately 8:30 am to 5:00 pm. If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.

If this interruption may affect an alarm or maintenance company, it is your responsibility to notify them.  During the time that the water supply is interrupted, the building’s sprinkler protection system will not function.  A fire watch should be performed as necessary during time period.

After the water interruption:

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise.  We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor and finishing on the top floor). Flush the toilets as well. You will likely need to run the water for 10 to 30 seconds.  Run the water until it is clear, and any vibration or noise has stopped.

Important note:  After the water is turned back on, we recommend checking your water meter (usually located in the basement).  If it is leaking, call Water Meter Installations Dispatch at:

  • (905) 791 – 7800 Ext. 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
  • (905) 791 – 7800 Ext. 4409 (After hours or Statutory Holidays)

Feedback from Mississauga residents is helping shape the City’s future

By Announcement, Parks, Resources

New Future Directions plans for Culture, Recreation, Parks, Forestry & Environment, Library and Fire & Emergency Services were approved by Council.

Today at Council(April 3, 2024), the new Future Directions plans for CultureRecreationParks, Forestry & EnvironmentLibrary, and Fire & Emergency Services were approved.

Mississauga’s Future Directions plans help guide decision-making for various community services.  Using valuable feedback, demographic information and user data, the City develops plans that address infrastructure and service delivery needs.  These long-range plans align with Council priorities and investigate innovative and unique opportunities to enhance existing facilities, as well as programs and services.

“In its 50th year, Mississauga has grown into a vibrant city with a reputation for delivering high quality programs and services to residents,” said Jodi Robillos, Commissioner, Community Services. “We’ve received valuable feedback from residents, and we’re committed to making improvements to our many programs and services to ensure we continue to deliver them at the level residents expect, while at the same time adapting our offerings to meet the needs of a growing and changing community. We’ve listened to residents and customers and we’re making changes.”

Public engagement is an important part of the City’s work on our Future Directions plans. More than 7,000 survey responses helped to inform the draft plans; and a second survey issued after the draft plans were released garnered another 10,900 responses. This level of input from residents, community groups, user groups and other interested parties, combined with other relevant data, and research plays a role in guiding City actions and priorities for the next five to 10 years.

With strategic priorities in mind, there are some notable recommendations mentioned in the Future Directions plans, such as:

  • Adding new amenities across Mississauga, including but not limited to cricket facilities, spray pads, pickleball courts, and leash-free zones.
  • Exploring fee subsidies for attending and hosting cultural programming to increase access to Recreation and Culture venues, programs and events.
  • Redeveloping or expanding Lakeview Library to service anticipated population growth, and to redevelop or expand Mississauga Valley Library as part of a broader renovation of the community centre.
  • Constructing a new community centre in Service Area E (Cooksville) to include an indoor aquatics centre, library, double gymnasium, fitness studio, and multi-purpose program space.
  • Developing and implementing fire safety public education programming that targets residents ages 65 and above, school aged children ages 6-14 and unregistered daycare and community group homes.

Robillos added, “A lot has changed since our last cycle of Future Directions, making these plans more reflective of current life and the demographic in Mississauga. It was essential to get detailed feedback, opinions, and questions from local community members to help shape our future operations. It’s important that residents have access to programs and services in their community that allow them to thrive, in a healthy and sustainable environment.”

The 2024 Future Directions plans build on the work completed since 2019 and identify new recommendations for how the City can advance its strategic priorities for supporting growth and sustainability, while maintaining its strong commitment to Reconciliation, equity, diversity and inclusion.

About Future Directions:

Future Directions is a planning process undertaken every five years to guide Library, Parks, Forestry & Environment, Recreation, Culture and Fire & Emergency Services. These plans focus on concrete actions that the City will undertake to maintain Mississauga residents’ high quality of life.

CITY OF MISSISSAUGA – NOTICE OF COMPLETION – Municipal Class Environmental Assessment Study Dixie

By Announcement, Planning & Development, Resources

Dundas Flood Mitigation Project

WHAT?

  • The lands south of Little Etobicoke Creek
    surrounding Dixie Road, referred to as “Dixie-
    Dundas” for this project, are subject to flooding as
    a result of spilling from the creek during high flow
    conditions. This urban area consists of a variety of
    commercial, industrial, residential, and park land
    uses.
  • The study area of this Schedule ‘C’ Municipal Class
    Environmental Assessment (EA) has been broken up
    into the “Dixie Area” and the “Dundas Area” for
    identifying flood mitigation solutions.

WHERE?

WHY?

  • The City of Mississauga has an interest to protect
    flood-vulnerable residences and businesses as well as
    to intensify Dixie-Dundas area to fulfill the vision of
    growth expressed in the Dundas Connects Master Plan.

HOW?

In consultation with the public and agencies, the alternative solutions for both the “Dixie Area” and the “Dundas Area” have been evaluated to identify preferred design concepts for each.

“Dundas Area” preferred design:

  • Floodplain widening
  • 25 m – channel crossing bridge at Dundas Street
  • Sanitary sewer relocation
  • Floodproofing earthen berm at 1607 Dundas Street

“Dixie Area” preferred design:

  • Floodplain widening with lowered creek invert
  • 50 m – channel crossing bridge at Dixie Road
  • Sanitary sewer relocations

PROJECT FILE

An Environmental Study Report is now available for public review and comment for 30 days on the City’s website:
http://www.mississauga.ca/flooding

Interested persons may provide written comments to our project team by April 30, 2024. All comments are requested to be sent directly to the Project Managers listed below. Previous study information, including the Public Information Centres and the study area expansion bulletin, is available on the above webpage.

Anthony Di Giandomenico, P.Eng.
Project Manager
City of Mississauga
300 City Centre Drive
Mississauga, ON L5B 3C9
(905) 615-3200, ext. 3491
anthony.digiandomenico@mississauga.ca

Amanda McKay, P.Eng., PMP
Consultant Project Manager
Matrix Solutions Inc.
3001-6865 Century Avenue
Mississauga, ON L5N 7K2
(289) 323-3780
amckay@matrix-solutions.com

Mississauga’s first shared system of e-bikes and e-scooters is coming this summer

By Resources

The City is getting a new transportation option – a shared system of e-bikes and e-scooters that residents can rent to move around Mississauga.

Get ready to explore Mississauga in a whole new way this summer! The City of Mississauga is partnering with Lime Technology, Inc. and Bird Canada to launch Mississauga’s first shared system of e-bikes and e-scooters this summer. Up to 300 electric pedal-assist bicycles (e-bikes) and 900 electric kick-style scooters (e-scooters) and will be available for public use across Mississauga. With this new shared system, users will be able to travel throughout Mississauga using another mode of transportation that is fun, convenient and environmentally friendly.

Micro-mobility is a form of travel using a lightweight device powered by your own body or electricity. For a fee, users will be able to rent e-bikes and e-scooters to get around the city. Users will have the flexibility to park their device with flexibility at a bike rack or another designated location closest to their destination.

“We’re excited to be partnering with Lime Technology, Inc. and Bird Canada to offer e-scooters and e-bikes in Mississauga, creating a shared micro-mobility system for residents,” said Geoff Wright, Commissioner, Transportation and Works. “Having a shared system of e-bikes and e-scooters was a recommendation in our Transportation Master Plan and also supports our work on climate change to reduce greenhouse gas emissions. Along with walking, biking and taking MiWay, residents now have even more ways to get around our city sustainably.”

Shared e-scooter and e-bike devices

Both partners will be providing pedal-assist e-bikes and e-scooters. Devices will be programmed with:

  • No-ride zones on sidewalks and other restricted areas.
  • Slow-ride zones on busy shared trails and areas with high foot traffic.
  • No-parking zones to ensure trips can only end in areas approved for parking.

The City has approved a three-year contract with Lime Technology, Inc. and Bird Canada. The program will be rolling out this summer.

More information on how to rent and the cost of renting a device will be available closer to the program launch.

Learn more about safety, rules and etiquette for bikes, e-bikes and e-scooters. Learn more about cycling in Mississauga.

Background

In October 2019, Council supported the recommendation for City staff to look at how a program of shared bikes, e-bikes or e-scooters could be used for travel in Mississauga as part of a Micro-Mobility Program Development Project. Following extensive analysis and community and stakeholder consultation in June 2022, Council approved a recommendation to develop a shared micro-mobility program that offers e-bikes and e-scooters. In October 2023, staff brought a report to General Committee providing an update on the Shared Micro-mobility Program and recommending that a hybrid docked and dockless, privately owned and operated system of e-bikes and e-scooters be implemented in 2024.

Person riding e-scooter on multi-use trail in Mississauga.

SCHEDULED WATER INTERRUPTION NOTICE – Thursday, April 4th, from 8:30 am to 5:00 pm – 604 Exbury Cres

By Resources, Ward 1

INTERRUPTION DETAILS

Date and Time: Thursday, April 4th, from 8:30 am to 5:00 pm

Location: 604 Exbury Cres                         

Addresses Affected: 544-605, 1592-1604 Exbury Cres; 1533-1607 Blanefield Rd; 608, 609 Drymen Cres;          

Project #:  C-603530

Regional InspectorPhemelo Mpoloka

Telephone #   437-220-8917

                        905-791-7800 ext. 3246/3247

The Region of Peel Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.

Your water will be turned off on Thursday, April 4, from approximately 8:30 am to 5:00 pm. If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.

If this interruption may affect an alarm or maintenance company, it is your responsibility to notify them.  During the time that the water supply is interrupted, the building’s sprinkler protection system will not function.  A fire watch should be performed as necessary during time period.

After the water interruption:

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise.  We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor and finishing on the top floor). Flush the toilets as well. You will likely need to run the water for 10 to 30 seconds.  Run the water until it is clear, and any vibration or noise has stopped.

Important note:  After the water is turned back on, we recommend checking your water meter (usually located in the basement).  If it is leaking, call Water Meter Installations Dispatch at:

  • (905) 791 – 7800 Ext. 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
  • (905) 791 – 7800 Ext. 4409 (After hours or Statutory Holidays)

Swing into spring at one of Mississauga’s golf courses!

By Announcement, Resources

We are happy to share that our golf courses are gearing up for the new season with the following opening dates:

  1. Braeben 18-Hole Course & Driving Range: Fri, April 5th
  2. Lakeview Golf Course: Wed, April 10th
  3. Braeben 9-Hole Academy Course: Wed, April 24th

New benefits for residents

New for 2024, Mississauga residents will get a five percent discount on green fees and can book a tee time online one hour earlier than non-residents. This initiative aims to provide better access and incentives for Mississauga residents to golf at our three City courses. For more information on this program, please visit www.mississauga.ca/golf/resident-golf-benefits/

Online tee-time bookings for Braeben’s 18-hole course start on Fri, March 29th, at 8pm for residents and 9pm for non-residents via www.mississauga.ca/golf.

Port Credit Storm Drainage Study PIC#2 online

By Announcement, Planning & Development, Resources, Ward 1

To create the Port Credit Storm Drainage Master Plan, the City is completing a Municipal Class Environmental Assessment Study. Through the study, the City is looking to address potential drainage system issues within Port Credit. It will also assess the impacts of infill and intensification development and climate change in the study areas.

The City has uploaded the second and final Public Information Centre for the Port Credit Storm Drainage Master Plan. The video can be found online at Port Credit Storm Drainage Master Plan – City of Mississauga

Comments about flooding and drainage issues can be shared with staff from March 20 to April 10, 2024. To submit your feedback, complete the comment form available on the website and email it to muneef.ahmad@mississauga.ca by April 10. Include the date it occurred and any photos of the flooding.

New bill, new rate structure for Peel water and wastewater customers

By Announcement, Resources

Starting April 1, 2024, Peel Region water bills will look different and the way the community is charged for water and wastewater will change.

Peel Region completed a multi-year financial planning process that included: reviews of industry best practices, community engagement, an examination into the costs to serve the community and extensive financial analysis. The result is a modernization of the billing process that supports bill predictability, increased customer understanding and equity, including:

  • A new rate structure that remains the most affordable in the GTA (30% less than other GTA municipalities)
  • A bill forgiveness pilot program to support payment of unexpected higher than normal bills.
  • Invoices that are modernized and easier to read.
  • An online billing portal to support bill payments and inquiries from any device, 24/7.

Peel continues to research and make recommendations to improve systems, technology, and customer experience.

New rate structure  

Starting April 1, instead of a single water consumption charge, customer bills will have two parts: a service delivery charge and a consumption charge.  Peel is not collecting more overall revenue. Using a service delivery charge to cover fixed costs means the consumption charge will now be lower.

The service delivery charge supports the more than 80% in fixed costs needed to bring water to homes and businesses and to collect and treat wastewater, such as: staff required to maintain pipes and treatment plants, meter reading and billing costs, chemicals needed to provide clean, safe water, and much more.

 Water rate charges  

Single-unit residential customers will now have a water rate with two levels.

  1. Basic use rate: less than and equal to 50 cubic metres of water is charged at a lower rate (the lower rate covers some of the day-to-day essential water uses such as cleaning, cooking, washing).
  2. Higher use rate: water used above 50 cubic metres is charged at a higher rate.

Multi-unit residential customers will continue to have one water rate.

Businesses (industrial, commercial, and institutional) customers will continue to have one water rate.

Wastewater charges  

Wastewater billing was also reviewed as part of the financial planning process. Charging for wastewater based on the amount of water used remains the industry standard.

  • For single-unit residential and multi-unit residential customers, wastewater will continue to be billed based on 85% of the amount of water used. This represents the typical return flow to the wastewater system from homes.
  • For industrial, commercial, and institutional customers, wastewater will continue to be billed based on 100% of water used.

For additional information on the changes, 2024 water and wastewater rates, as well as the programs introduced to support a modernized billing process, visit peelregion.ca/water/billing.