Resources

BRAMPTON, ON (May 15, 2025) – Peel Region offices and non-emergency services will be closed for the Victoria Day holiday on Monday, May 19, 2025.

The following non-emergency services are closed and will reopen on Tuesday, May 20, 2025:

• Service Peel Counters
• ServiceOntario Counter
• Early Years and Child Care Services
• Dental Services Contact Centre and Dental Clinics
• Family Health Call Centre
• Healthy Sexuality Clinics
• Peel Harm Reduction mobile vans

Human Services

Early Years and Child Care Services, including Child Care Subsidy, will be closed on Monday, May 19 (Victoria Day) and will reopen on Tuesday, May 20.

Housing Services, Client Services will be closed on Monday, May 19 (Victoria Day) and will reopen on Tuesday, May 20.

Ontario Works will be closed on Monday, May 19 and will reopen on Tuesday, May 20.

Emergency shelter, food, or personal support

For urgent homelessness supports, including food, supplies, referrals, and shelter, call the Street Helpline 24/7 at 1-877-848-8481. For information on emergency shelter, visit the emergency shelter webpage or call 905-450-1996.

Emergency Peel Living Maintenance Requests

For emergency Peel Living maintenance requests, contact the 24-hour request line at 905-790-7335.

Vaccination Clinics

Routine school immunization clinics will be closed on Monday, May 19, 2025. To check for available clinics and to book an appointment, visit routine school immunization.

TransHelp

All trips for Monday, May 19, and Tuesday, May 20, must be booked by 7 p.m. on Sunday, May 18.

On Monday, May 19 (Victoria Day):

• Call us at 905-791-1015 if you need to cancel your trip.
• Same-day trips are not available.
• TransHelp will operate from 6 a.m. to 1 a.m.
• The TransHelp office will be closed. Feedback and application, and payment processing will resume on Tuesday, May 20.
• Subscription trips will be cancelled, except for dialysis trips.

We offer bookings up to 7 days in advance. Consider booking your next trip early to ensure your holiday travel.

If you have any questions, email transhelp@peelregion.ca or call 905-791-1015.

Public Transit

Visit Brampton Transit and Mississauga Transit for holiday schedules.

Waste collection 

On Monday, May 19, there will be no waste collection. Waste will be collected one day later that week. Check your collection calendar to find your pickup day or sign up to receive free waste collection reminders.

All Community Recycling Centres will be closed on Monday, May 19, and will reopen on Tuesday, May 20.

Peel Art Gallery, Museum and Archives (PAMA)

PAMA will be closed on Monday, May 19, 2025.

Peel Region regularly maintains and repairs the watermains in your area. Sometimes, we need to turn off your water supply while we do this work.

Your water will be turned off on Thursday May 15th, 2025 at 11 p.m. to Friday May 16th, 2025 at 8 a.m. If we need to reschedule this work due to weather or other unexpected events, we’ll let you know the new date and time.

Property owner/manager responsibilities during a water interruption

As a property owner/manager, it is your responsibility to:

• Ensure maintenance, mechanical or plumbing staff are on site during the interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
• Notify the fire alarm company if the interruption could affect an alarm system.
• Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.

After the water interruption

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (starting in the basement/first floor and finishing on the top floor). You’ll likely need to run the water for 10 to 30 seconds. Run the water until it is clear and any vibration or noise has stopped.

Important note

After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:

• 905-791-7800, extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
• 905-791-7800 extension 4409 (after hours or statutory holidays)

Get the latest project updates

• Sign up for e-notices by visiting: peelregion.ca/construction/signup
• Project information can be found at peelregion.ca/construction/project-18-1310-C

We understand construction can be disruptive, and we appreciate your patience as we work to improve our community’s infrastructure. This work both maintains and improves Peel’s world-class water systems, allowing us to provide safe drinking water to support a thriving community for life.

If you have any questions, please contact us.

Water Linear Engineering
Engineering Services Division
Public Works, Peel Region
Email: construction@peelregion.ca
Phone: 905-791-7800 ext. 4409

Peel Regional Police is pleased to announce that we are accepting applications for our 2025 Diversity Scholarship from graduating secondary school students attending schools in the City of Brampton and the City of Mississauga. These scholarships are made possible through funds raised at our annual Race Against Racism.

The PRP Diversity Scholarship recognizes students who have demonstrated a strong commitment to promoting diversity and inclusion within their school and/or community. Applicants must be able to articulate how they have contributed to raising awareness of diverse issues and fostering cultural acceptance. In addition, successful candidates will have shown consistent achievement in their academic studies, strong attendance and punctuality, and meaningful involvement in school activities.

The scholarships are intended to support educational expenses at a recognized Canadian college or university beginning in September 2025.

If you know a deserving student who may be a strong candidate, we welcome their nomination. We also encourage you to share this opportunity within your communities.

Interested students must complete the attached application form. The completed form must be submitted to Constable Jennifer Bissell at 2525@peelpolice.ca by Monday, June 16, 2025.

Call the right non-emergency numbers for everything else.

211 for social services (housing, employment)

311 for municipal services (garbage, by-laws)

811 for confidential health information

988 to access the Suicide Crisis Helpline

Peel Police at 905-453-3311 

Brampton, ON (May 8, 2025) – Peel Region has launched the “When Every Second Counts” awareness campaign aimed at reducing non-emergency 911 calls and educating the public on proper use of 911. The campaign is part of the first-ever provincewide initiative launched by the Emergency Services Steering Committee (ESSC) to tackle 911 misuse, an issue that continues to strain emergency services.

Peel’s campaign will educate residents using social media, digital advertising such as overpass highway billboards, convenience store street level signs and point-of-purchase screens, municipal and library screens, ads on TransHelp buses and in local ethnic newspapers.

ESSC is a joint committee of the municipalities that comprise the Big City Mayors of Ontario (BCMO), the Mayors and Regional Chairs of Ontario (MARCO), and the Ontario Association of Police Services Boards (OAPSB). It includes emergency service experts, paramedics, police, fire and municipal leaders from across the province.

In 2024, Peel’s 911 operators received over 767,000 calls, with more than 114,000 of those calls for non-emergencies, including accidental dials and frivolous inquiries. As part of the “When Every Second Counts” campaign, residents are encouraged to familiarize themselves with alternative non-emergency numbers, including:

• 211 for housing, employment, senior supports, and other social services.
• 311 for garbage, bylaws, and other local government services.
• 811 for answers to confidential health questions.
• 988 for anyone thinking suicidal thoughts or worried about someone who is.

Residents are also asked to use police non-emergency numbers to report excessive noise, accidents without injury, or theft if the intruder has left:

• 905-453-3311 for Peel Police
• 1-888-310-1122 for Caledon O.P.P.

Peel and our emergency services partners are dedicated to ensuring our residents have the right information and resources at their fingertips, so 911 remains available for those in urgent need.

More information about the proper use of 911 can be found at peelregion.ca/911.

The Peel Region Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.

Your water will be turned off on Tuesday, May 6^th, from 11:00am to 5:00pm. If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.

Property owner/manager responsibilities during a water interruption

As a property owner/manager, it is your responsibility to:

• Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
• Notify the fire alarm company if the interruption could affect an alarm system.
• Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.

After the water interruption

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.

Important note

After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:

• 905-791-7800 extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
• 905-791-7800 extension 4409 (after hours or statutory holidays)

If you have any questions, please contact us.

Construction Inspections

Engineering Technical Services Division

Operations Support, Public Works

Email: zzgetsdevadmin@peelregion.ca

Phone: 905-791-7800 extension 3246 / 3247 (8:30 a.m. to 4:00 p.m. – Monday to Friday)

Phone: 905-791-7800 extension 4409 (after hours or statutory holidays)

INTERRUPTION DETAILS

Date and Time:   Tuesday, May 6^th, from 11:00am to 5:00pm.

Location:  1248 Minnewaska Trail, Mississauga

Addresses Affected:  1249-1312 Minnewaska Trail

Project #:  C-604139

Regional Inspector:  Phemelo Mpoloka

Telephone #    437-220-8917

905-791-7800 ext. 3246/3247