February 4, 2021
We wanted to let you know that February 11th is 211 Day and, for the first time, it is being celebrated in every corner of Canada since the 211 service recently expanded nation-wide!
The purpose of 211 Day is to let people know what 211 is and how the service can support people looking for help. 211 is a free, confidential helpline that is available 24/7, 365 days year (including holidays) in 150+ languages. 211 Central serves the Central Ontario Regions of Toronto, Peel, York and Durham.
When someone calls 2-1-1, they reach a 211 Service Navigator who will help them navigate the complexities of the human services system quickly and easily, equipping them with the information and referral they need to access programs and services in their communities. In Central Ontario, the 211 service is available by phone and online via 211Central.ca, as well as by text, chat and email. It might not be a surprise that, with the country dealing with the COVID-19 pandemic and efforts to flatten the curve, calls to 211 have increased by 30 per cent.
Team 211 would be so grateful for your support in helping raise awareness of the 211 service this year. Included below are ways you can join the celebrations and champion 211 on February 11 and beyond.
For more information, please click here.