Holiday Season Service and Delivery in Peel Region

By December 10, 2020Events, Issues, Resources

December 10, 2020

Region of Peel offices and non-emergency services will be closed for the holidays from Friday, Dec. 25, 2020 to Friday, Jan. 1, 2021.

As the Region of Peel continues to support efforts to stop the spread of COVID-19, certain regional facilities and services remain affected until further notice. The holiday season needs to be different this year – make new traditions. Peel’s case counts and test positivity rates remain high. We must stop the spread of the virus by staying at home as much as possible. For family and friends who live outside your home, take photos and arrange virtual calls to stay connected during this festive time and maintain physical distance. Only socialize with your immediate household and essential supports.

Waste Collection

There will be no change to your waste collection schedule due to the upcoming holiday season. Check your collection calendar to know your Exemption dates for December and January.

Community Recycling Centre (CRC) closures
All CRCs will be open from 8:30 a.m. to 12 p.m. on December 24 and December 31. All CRCs will be closed December 25-26 and January 1. The CRCs will be open from 8:30 a.m. – 4:30 p.m. from December 27-30, 2020. Check for CRC locations and hours.

For Covid-19 service restrictions check:

List of affected services:

  Service area Services not available Services resume  
  Access Peel desks

10 Peel Centre Dr., Brampton
Open Dec. 24, from 8 a.m. to 5 p.m. by appointment


7120 Hurontario St., Mississauga
Open Dec. 24, from 8 a.m. to 5 p.m., by appointment


7 Wellington St. (PAMA), Brampton
Open Dec. 24, 29, 30, 31, from 9 a.m. to 4:30 p.m., by appointment



December 28, 29, 30, 31





December 28, 29, 30, 31

December 28

January 4


January 4


January 4

  Children’s Services Operations December 25 –
January 1
January 4  
Baby Feeding Support Clinics (Brampton, Meadowvale, Fairview)            Closed due to COVID-19
  Dental Services at Peel Public Health Clinics   Closed due to COVID-19    
  Family Health Call Centre December 25-27
January 1-3
December 21-24
December 28-31
January 4
  Dental Services Contact Centre December 25-27
January 1-3
December 21-24
December 28-31
January 4
  Healthy Sexuality Clinic
December 25, 28 and January 1 January 4  
  Healthy Sexuality Clinics (Meadowvale, Malton,
Closed due to COVID-19    
  Peel Living December 25 January 4  
  Needle Exchange Program –
Mobile Van
December 25, 28
January 1
December 24, 26, 29, 30, 31  


The Peel Works Needle Exchange Program (PWNEP) harm reduction supplies are available during regular operating hours at the Fairview clinic at 325 Central Parkway West, Mississauga. For more information, call or text the mobile van, at 647-255-1623.

Healthy Sexuality Clinic services are by appointment only at the Fairview clinic at 325 Central Parkway West, Mississauga. No appointment is needed for birth control pick up or harm reduction supply pick up.

For more information on Public Health Services and Clinics, visit

Human Services

Human Services Reception and Employment Resource Centers will be closed for regular business as of 12:00 p.m. Thurs., Dec. 24th and will reopen on 8:30 a.m. Mon., Jan. 4th, 2021.

Peel Access to Housing and Rent Supplement offices will be closed at 4:30pm on Thursday Dec. 24th and reopen on Monday, Jan. 4, 2021 However; applications will only be taken until 12:00 pm on Thursday, Dec. 24th, 2020. Clients can complete and submit applications online during the closure.


All trips for December 25, 26 and 27 must be booked by 6 p.m. on December 24.
All trips for January 1 and 2 must be booked by 6 p.m. on December 31.

On December 25 (Christmas Day), December 26 (Boxing Day) and January 1, 2020 (New Year’s Day) TransHelp will operate from 6 a.m. to 1 a.m.

The TransHelp office will be closed and unable to process applications, payments or feedback between December 25 and January 1.

The contact centre will close at 10 p.m. on December 24 and 31.

Public Buses

Visit Brampton Transit and Mississauga Transit for holiday schedules.

Peel Art Gallery, Museum and Archives (PAMA)
The Access Peel counter at Peel Art Gallery, Museum and Archives (PAMA) in our Museum building is open December 29-31 from 9 a.m. to 4:30 p.m. with restricted access to the public. Services will not be available on December 25-28, as well as January 1-3. For Access Peel counter access, we are asking residents to use online and phone options for inquires and payments when possible.

If an online or phone option is not available, you can make an appointment for in-person service at Access Peel by calling 905-791-7800. In-person services can include payments, document drop-off, and water sample testing kit pick-up.

In-person appointments

If you’ve made an appointment for an in-person service and are visiting a Regional building you will be:

  • Screened for symptoms of COVID-19 at Access Peel counters.
  • Asked to provide your name and phone number for contact tracing, if needed.
  • Asked to enter through the main doors and wear a mask or face covering.

PAMA’s on-site exhibitions and programs remain closed due to COVID-19 but we are offering a number of Winter Break Family Fun Activities to download and enjoy over the holidays as well as six virtual exhibitions to enjoy.

For urgent homelessness supports, including food, supplies, referrals and shelter, call the Street Helpline 24/7 at 1-877-848-8481. For information on emergency shelter, visit the Emergency shelter web page, or call the Region of Peel at 905-450-1996.

Maintenance Requests
For Peel Living maintenance requests, contact the 24-hour request line at 905-790-7335.