June 10, 2020
Effective July 2, wearing a non-medical mask or face covering will be mandatory when travelling on MiWay, at stops and at transit terminals to reduce the risk of spread of COVID-19. Children under the age of two, people with disabilities or other medical conditions that prevent them from wearing any mask will not be required to wear one. Fare collection and front door boarding for all customers will also resume on July 2.
“To help keep our riders and drivers safe and following the strong recommendation of Peel Public Health and the Governments of Ontario and Canada, we will be mandating transit riders to wear masks while riding MiWay,” said Mayor Bonnie Crombie. “Additional safety measures, including the installation of plexiglass barriers, will enable us to resume fare collection and front door boarding next month. These measures will help our City recover much-needed revenue as a result of this crisis while ensuring the safety of riders. We are taking a thoughtful and phased approach to recovery that prioritizes health and safety, and reduces the risk of a second wave.”
In addition, MiWay will reopen the City Centre Transit Terminal (CCTT) fares booth on June 24 to provide customers with the opportunity to purchase PRESTO fares in advance of the resumption of fare collection. The booth will be open Monday to Friday from 11:15 a.m. to 7 p.m. until further notice with appropriate physical distancing measures in place. PRESTO customers are strongly encouraged to load their cards online to avoid congestion at the terminal.
With the introduction of mandatory use of non-medical masks or face coverings by passengers and employees, all MiWay buses will operate at 50 per cent seated capacity to continue to allow for physical distancing.
“The health and safety of our customers and transit operators is our top priority at MiWay,” said Geoff Marinoff, Director, Transit. “We have put several measures in place to ensure a safer commute when travelling on MiWay and we remain committed to providing city-wide transit service during this time. We support the physical distancing efforts recommended by Peel Public Health, and the provincial and federal governments but acknowledge this is not always possible on public transit. We are all in this together and by limiting transit use to essential travel only and wearing your face covering will help us all flatten the curve.”
For more information, visit miway.ca/coronavirus.