At the September 24th Regional Council meeting and the October 15th Strategic Housing and Homelessness Committee meeting, members of Council requested immediate action to improve access to the shelter system, as such, staff have worked with our shelter provider, the Salvation Army, to create one new, streamlined number for shelter support: 905-450-1996.
Those who are in need of emergency shelter can call this number to find a place to stay at any shelter in Peel, 24-hours a day, 7 days a week.
Through this line, trained staff will support callers in finding the best shelter for their needs, whether that’s an adult shelter, family shelter, youth shelter or a shelter dedicated to those who are fleeing violence. This includes space in both regionally-managed shelters, and in shelters run by other organizations in Peel.
Call volumes will be monitored closely and any needed adjustments will be made as quickly as possible, to ensure a streamlined service experience.