Looking to come by for in-person support, register for a program or make a payment? Several services now have a permanent presence in the Great Hall.
January 30, 2025
Looking to come by for in-person support, register for a program or make a payment? The below services now have a permanent presence in the Great Hall (ground floor of City Hall) and are open during regular City business hours: Monday to Friday from 8:30 a.m. to 4:30 p.m.
Welcome Desk
Our friendly customer service staff from the 311 Citizen Contact Centre are here to assist with wayfinding, inquiries related to City services and assisting with booking appointments at the self-service electronic kiosk. Payments can be dropped off at designated drop boxes, with one located just outside of City Hall at the north entrance and another located at the Welcome Desk. Need additional support? 311 is available to serve residents by phone (dial 311 or 905-615-4311, if outside City limits), email and online.
Legislative Services
Service counters are open and staff are ready to issue marriage licenses, perform civil ceremonies, provide commissioner of oath services and intake liquor licence applications, freedom of information (FOI) requests, claims and liens submissions, formal complaints and burial permits. Residents can also visit to receive assessment roll information and have minor variance and consent applications processed. Visitors are asked to kindly book an appointment prior to visiting City Hall.
Planning and Building
Members of the public can visit in-person with inquires or requests to schedule meetings for development applications, building permits or related matters. Walk-in appointments for these services are accepted.
Recreation Customer Service Desk
Residents can interact with our Recreation Customer Service Team to book many facilities across the City, including rooms in community centres, gymnasiums and arenas, including outdoor sport and picnic amenities. Residents can also register for recreation and culture programs, sign up for a fitness membership or apply for recreation’s financial assistance program, ActiveAssist. Walk-in appointments are accepted. Questions? Call 905-615-4100 or email.
C Café
Looking to grab breakfast or lunch while visiting? C Café has re-opened with a tasty menu of options for everyone to enjoy.
Security Services
Security staff are onsite to provide support to City staff, customers and visitors through heightened visibility at City Hall.
Model of City Centre
Located in the Great Hall across from C Café is a model of City Centre that was originally constructed in 1989 that took approximately three months to complete. Constructed at a scale of 1:500 (500 times smaller than the real buildings), the model features current and future visions for City Centre. Check it out today!
For more information, please visit the City’s website or call 311.
Councillor Dasko held a Ward 1 specific Official Plan Community Meeting on January 22nd, 2025.
The following presentation was shared:
The Official Plan website will include a recorded session alongside the presentation of the Citywide meeting, which took place on January 23rd, 2025.
January 28, 2025 – Peel Region is pleased to announce the approval of two significant grants from the Independent Electricity System Operator (IESO) under the Industrial Energy Efficiency Program. These grants, totaling $5.19 million, will support energy recovery and energy conservation projects at the G.E. Booth and Clarkson Water Resource Recovery Facilities (WRRFs).
The G.E. Booth WRRF will receive $2.39 million to upgrade aeration blowers and implement a more energy-efficient Ammonia-Based Aeration Control (ABAC) process. This project is expected to save 12,000 MWh of electricity annually, equivalent to reducing 456 tonnes of GHG emissions and saving $1.3 million in electricity costs each year.
The Clarkson WRRF will benefit from a $2.8 million grant for a cogeneration (cogen) project that will recover energy from waste gas and an ABAC upgrade for the aeration system. This initiative is projected to save 14,165 MWh annually, cutting 538 tonnes of GHG emissions and reducing electricity costs by $1.8 million yearly.
Both projects are anticipated to be completed by Q4 2026.
Peel Region extends its gratitude to the IESO for their crucial support in making these energy efficiency improvements possible.
Mississauga welcomes federal funding to get more affordable housing built and improve public transit
With long-term funding, the City can build more affordable homes for residents and modernize critical housing-enabling infrastructure like transit.
January 28, 2025
Housing Accelerator Fund (HAF)
Today’s announcement provides the City with the second installment of HAF. The more than $28.2 million will be used to support the City’s housing incentives as recommended by the Mayor’s Housing Task Force, including:
- Offsetting the shortfalls relating to reductions to development charges for the 2,700 shovel ready market condo units, and other incentives outlined in the Mayor’s Housing Task Force Motion.
- Discretionary grants under the City’s Affordable Rental Housing CIP to assist with the construction of 400 new affordable and below market rental apartment units.
The City will use the third HAF installment for the same purposes and will be seeking provincial support through the province’s Building Faster Fund.
Funding to advance key transit priorities
Starting in 2026, the City of Mississauga will receive more than $112 million in funding over ten years, from the federal government’s Canada Public Transit Fund (CPTF). This funding comes from the Baseline Funding stream and an additional investment is being provided through the Zero-Emission Transit Fund.
Baseline Funding stream
The majority of the funding the City will receive comes from the CPTF’s Baseline Funding stream. This funding will help advance key improvements to Mississauga’s transit system. This includes assistance with long-term planning as well as public transit and active transportation infrastructure updates.
Zero-Emission Transit Fund
The additional funding announced today, up to $10.9 million, will come from the Zero-Emission Transit Fund to support a project aimed at deploying electric hydrogen fuel cell buses in Mississauga. The funding will allow Mississauga’s transit agency, MiWay to purchase 10 hydrogen fuel cell buses, and install equipment at its Malton transit facility to fuel these buses. Mississauga will be Ontario’s first municipality to pilot hydrogen fuel cell buses in its transit fleet.
General Questions – FAQ
When can applications be submitted?
Both rebate programs are set to be open February 12, 2025.
We’ve been contacted by contractors to undertake works, are these programs mandatory?
No, all rebate programs are voluntary.
How do I obtain a qualified/reputable contractor?
This is the responsibility of the homeowner, as with any works done on private property. City staff are creating guidance to warn residents about fraudulent practices that will be on the City’s website at launch of the programs.
In cases where the work requires the contractor to have a valid Mississauga business licence, how do I confirm this?
Please call 311 to confirm
Is the existing FDC Sump Pump Subsidy ending? Can I still apply for a Sump Pump subsidy?
The FDC Sump Pump Subsidy program is proposed to end February 3, 2025. Sump pumps installed up to this date are still eligible to apply for this subsidy as the program ends and transition to the new rebate program begins.
After February 3, 2025, residents will be eligible to apply to the Basement Flooding Prevention Rebate (applications open February 12th), which includes measures such as sump pumps for the same amount of $6,000.
Flood Resilience Rebate – The program provides a rebate of 50% of the invoiced cost up to a lifetime maximum of $3,000 to support residents with the installation of water resistant-materials and other measures.
Who is eligible for a rebate?
Registered owner of a detached home, semi-detached home, duplex or townhouse within the City of Mississauga that have experienced flood damage from the July 8, 2013 event or after.
What is eligible for a rebate?
At launch of the program a Flood Resilient Materials catalogue will be provided for a full list of allowable flood-resilient measures. Examples may include:
Interior Options
• Wall construction
• Floor design
• Raise Utility Hardware (e.g. electrical outlets)
• Moisture alarms
Exterior Options
• Grading adjacent to house
• Damp-proofing membrane/Coating for exterior foundation
• Corrugated steel window well and cover
I installed ‘resilient’ materials after the July 16, 2024 storm event. Can I still apply for the rebate?
Yes, you may submit a retroactive application for materials/works, prior to launch of the program.
I installed ‘resilient’ materials in my basement prior to July 16th, 2024. Can I apply for the rebate?
Yes, the rebate is open to anyone who experienced flood damage from the July 8, 2013 event or after.
How to apply?
An online application form will be available on the City’s website at launch.
What are the application requirements/documents?
a) Proof of ownership
b) Proof of flooding
c) Proof of eligible work and payment
d) Photos of installation
Details of application requirements/documents will be available on the City’s website.
When will I receive payment?
Applicants will be notified by email whether the application has been approved/declined or requires additional information.
Rebates are paid out in order they are received, and it may take 8 to 10 weeks for approved applicants to receive a cheque in the mail.
Basement Flooding Prevention Rebate – The Program provides a rebate of up to $7,500 to support residents with the installation of basement flooding prevention measures.
Who is eligible for a rebate?
Registered owner of a detached home, semi-detached home, duplex or townhouse within the City of Mississauga.
What is eligible for a rebate?
Proposed Prevention Measures:
• Sump pump $6,000
• Foundation drain (weeping tile) pipe capping $1,000
• Downspout disconnection $125/per, total $500
• Storm lateral backwater valve $1,500
I installed measures (e.g. sump pump) after the July/August, 2024 storm events. Can I still apply for the rebate?
Yes, you may submit a retroactive application for measures installed after July 16, 2024, prior to launch of the program (up to August 1, 2025).
I installed a sump pump many years ago. Can I apply for a rebate today?
If you have had a sump pump for 10 years or more (i.e. prior to Feb. 2015), you’re eligible to apply for the rebate to install a ‘renewal’ sump pump.
I have a receipt for a sump pump installed 5 years ago. Can I apply for the rebate?
Rebate applications are eligible for measures installed after July 16, 2024. Renewal sump
pump applications are eligible after 10 years or more.
I have received a rebate for my sump pump installation. Are there other measures I can apply for?
Yes. If you have not capped your foundation drain or disconnected your downspouts, for example, these measures are eligible to apply.
I received the rebate, can I update/replace my sump pump in the future?
Yes, the program accepts applications for rebate of a ‘renewal’ sump pump installed every 10 or more years.
How to apply?
An online application form will be available on the City’s website at launch.
What are the application requirements/documents?
a) Proof of ownership
b) Detailed quote/invoice of eligible works
c) May require building permit
Details of application requirements/documents will be available on the City’s website.
When will I receive payment?
Applicants will be notified by email whether the application has been approved/declined or requires additional information.
Rebates are paid out in order they are received, and it may take 8 to 10 weeks for approved applicants to receive a cheque in the mail.
Celebrate International Winter Bike to Work Day on Friday, February 14 by joining a free, guided ride throughout downtown Mississauga.
January 27, 2025
International Winter Bike to Work Day is a day to encourage people to ride their bikes to work in the winter, and to share the joy of cycling in cold weather.
Event details
What:
The City is hosting International Winter Bike to Work Day, a free ride for all ages to encourage cycling in the winter.
This 30-minute, eight-kilometre ride will take you on a journey through cycle tracks and multi-use trails. You’ll be travelling along Living Arts Drive, Rathburn Road West and Burnhamthorpe Road West. After the ride, cyclists can warm up and enjoy a complimentary breakfast with hot refreshments.
Dress warmly and come prepared for the weather. You can bring your own bike or reserve one of Lime’s winter-equipped e-bikes – these are complimentary with limited availability. Don’t forget your helmet. Register for the ride.
When:
Friday, February 14 at 8 a.m.
Where:
The starting location will be at Mississauga City Hall, north-west entrance, Princess Royal Drive and Living Arts Drive.
Register and learn more about International Winter Bike to Work Day.
Not able to make the ride? You can still cycle during the winter months. Use the City’s cycling map to map out a route.
Learn more about cycling in Mississauga.
Peel Regional Police is committed to enhancing road safety and addressing concerns within the towing industry through inspections and enforcement activities targeting prolific and dangerous drivers.
In 2024, PRP made two arrests, laid 234 charges, identified 79 non-compliant tow trucks and removed nine tow trucks from service.
While the majority of towing companies and operators adhere to the legal framework set out by the Towing and Storage Safety and Enforcement Act (TSSEA), on-going enforcement operations have successfully removed unauthorized tow companies, vehicles, and operators from our roads, while ensuring that charges under the TSSEA were laid.
Tow truck operators, like all motorists, are not exempt from traffic laws. Please join us in spreading awareness about road safety and report dangerous driving by tow truck operators by filling out a RoadWatch form or by calling 9-1-1 in an emergency.
Please be advised that stop #0878 on WB Dundas Street at Neilco Court will be out of service effective immediately until Friday February 26 for watermain construction works.
Patrons will be directed to the previous stop #1192 at Jarrow Avenue which is approximately 175 metres east.
Stop #0878 is serviced by Route 1W and 1CW with continued accessible bus service at Stop #1192.
The Mayor’s Housing Task Force report includes 30 actions to help kick-start development and outlines immediate steps the City is taking to help get homes built more quickly and affordably.
January 22, 2025
The recommendations in the task force report will help guide future housing efforts in Mississauga. As an immediate next step, Mayor Parrish will bring forward a motion next week with actions the City will take to help quickly address housing affordability.
The task force includes more than 30 experts from Ontario’s private and not-for-profit building and development industry. It was assembled by Mayor Parrish two weeks after taking office in June 2024. The Mayor’s goal was to help break down barriers by bringing together those who plan for and approve housing (government) and those who build it (industry).
Over the course of four months, and engagement with federal and provincial ministries, the task force assembled a series of recommendations in four key priority areas:
- Reform development charges, taxes and fees to help lower housing costs: Ninety-five per cent of new homes built in Canada are built by the private sector. The Task Force is recommending 14 actions to help balance demand and incentivize more affordable housing developments.
- Update building and design standards to help boost supply and make building more affordable: In a housing crisis, the aim of guidelines and standards must be to help – not hinder – good city-building. The Task Force is recommending seven actions that will help create efficiencies across the industry to increase supply.
- Transform zoning to unlock more housing: Zoning reform provides certainty for developers and can help streamline the development application process. The Task Force is recommending five actions that will support Mississauga’s transformation into a dynamic urban city.
- Create sustainable programs and funding that will mobilize industry to help meet the demand for affordable housing: The private sector can – and is willing to – play a significant role in helping to build affordable housing. The Task Force is recommending four actions to help develop a sustainable, long-term funding program for affordable housing.
The report also outlines 14 actions the City is taking right now to address the housing crisis, including:
- Increasing housing supply: Adding permissions for another 124,000 units to boost residential growth, making it easier to build mixed-use communities around transit, and finding creative ways to build new housing above or alongside city facilities.
- Bringing down costs: Offering financial incentives to get more purpose-built rentals built, making it less expensive to build homes on residential lots – like garden suites, triplexes and fourplexes, lowering borrowing costs and costs for non-profit developers.
- Streamlining processes: Creating a housing-focused team of city-builders at the City to review applications quickly, update urban design guidelines, improve financial policies, and drive efficiencies in the housing development approval process.
In the coming months, staff will update the City’s Housing Action Plan with recommendations that will be advancing from the Mayor’s Housing Task Force.
To read the full report and learn more about the task force members, visit Mississauga.ca/housing-taskforce.