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Update – Action Plan for Stormwater and Flood Mitigation

By Announcement, Resources, Ward 1

Councillor Dasko is happy to share another update, as promised.  Resulting from the last report and Councillor Dasko’s advocacy for his residents councils direction was to staff to come back to Council.  Yesterday, on September 25, 2024 with Corporate Report: 10.2. entitled “Council Update – July and August 2024 Extreme Rainfall Events” (attached). This report, which was passed by Councillor Dasko and his colleagues unanimously, is an action-oriented approach to accelerating flood mitigation initiatives, inspection enhancements and increased maintenance and operation activities. Councillor Dasko has also attached his motion for your perusal which was again unanimously passed by all of council.

Watch Council Sept 25, 2024 Item 7.4 (running from 31.03-1.11) Emma Calvert sharing Corporate report 10.2.

View the report 

The following items were passed and are to be actioned:

  • A Residential Compassionate Flood Relief Grant Program to provide a one-time grant of $1,000 to Mississauga residential property owners who incurred damages as a result of basement flooding following the weather events on July 16, 2024, or August 17 and 18, 2024, as a result of Councillor Dasko’s motion on September 11, 2024.
  • A basement flooding prevention rebate program to provide up to $6,800 to make basement flood prevention improvements more affordable.
  • With the number of staff meetings with Councillor Dasko he was pleased to see that staff were convinced to step up the timeline of new and accelerated stormwater projects, as outlined in the Project-based action plan includes accelerating the Design and Construction of the Dixie-Dundas Flood Mitigation Project by 6 years, including infrastructure improvement projects in 2025, 2026, 2027, with a completion year of 2028.
  • Enhancements to routine maintenance of stormwater infrastructure
  • City staff will work further with local authorities like the TRCA, Alectra, and the Emergency Management Team to identify opportunities to enhance public alerting to residents during localized flooding.
  • Staff have been directed to prepare and submit applications to the Municipal Housing Infrastructure Program – Housing-Enabling Water Systems Fund (second intake- November 1, 2024) and Housing-Enabling Core Services Stream programs to support the Dixie-Dundas Flood Mitigation Project.

Furthermore, at the Region of Peel, Regional Council passed a motion on September 12, 2024 to have an increase in the Sanitary Backwater Valve Rebate Program. The program is available to property owners in priority areas in Peel who had experienced sanitary flooding because of a storm event in the past 10 years. Residents living in neighborhoods outside the priority areas can also apply for a subsidy if they have reported flooding to Peel Region in the past or have an insurance claim. Subsidies are 60% of the invoiced cost, up to a maximum $1,500. Residents are asked to call Peel Region at 905-791-7800 to confirm eligibility for the backwater valve subsidy before proceeding with an installation. For more information please visit peelregion.ca.

Please note that there will be an upcoming City-wide Public Information Session for 2024 Flood Events.  Councillor Dasko will share more details when they are announced.

Public Meeting – Planning and Development Committee – 70 Mississauga Road South and 181 Lakeshore Road West

By Planning & Development, Ward 1

In Person and Virtual Public Meeting
RECOMMENDATION REPORT NOTICE

Meeting Date and Time:
Monday October 7, 2024 at 6:00 p.m.
Meeting Place:
Mississauga Civic Centre, Council Chamber, 300 City Centre Drive
Applicant’s Proposal:
70 Mississauga Road South and 181 Lakeshore Road West, south of Lakeshore Road West, west of Mississauga Road South
Application submitted by: Port Credit West Village Partners Inc.
File: OPA 24-4 W1

The applicant is proposing to change the Port Credit Local Area Plan Special Site policies to allow for a maximum building height of 35 storeys, an additional 898 dwelling units and to add residential as a permitted use within the second floor of the buildings proposed for the waterfront parcel.

Meeting Details:
This meeting will be held in person and online. Advance registration is required to make a verbal submission at the meeting virtually. Advance registration is preferred to make a verbal submission at the meeting in person. The proceedings will be streamed live online for the public to view at the following link: http://www.mississauga.ca/portal/cityhall/council-and-committee-videos. If you wish to phone in to listen to the meeting only, please call 905-615-3200, ext. 5423 for instructions.

Options for participating in the meeting are outlined below.

Purpose of Meeting:
The City held a Public Meeting on July 29, 2024. At the upcoming meeting, Planning and Building staff will present a report addressing issues raised and will provide a recommendation on the
proposal. Planning and Development Committee will make a decision about this project at this meeting.

The report will be available on-line one week prior to the meeting at:
http://www.mississauga.ca/portal/cityhall/planninganddevelopment

For detailed information contact:
City Planner David Ferro at 905-615-3200 ext. 4554 or david.ferro@mississauga.ca
If you would like to share your views and/or be added to the official record, please contact
the Planning and Building Department by Friday at 4:00 p.m. prior to the meeting date:
 by mail to 300 City Centre Drive, Development and Design Division, Mississauga ON L5B 3C1
 by email to application.info@mississauga.ca
 by visiting the following link: https://yoursay.mississauga.ca/opa-24-4-w1-70-mississaugaroad-south

Please include your name, your address, and application number or address of the property you are providing comments on.

Written Comments:
In order to be received by Committee at the public meeting, written comments must be received no later than Friday at 4:00 p.m. prior to the meeting date. Submissions are accepted by email at
deputations.presentations@mississauga.ca or by mailing the Planning and Development Committee, 300 City Centre Drive, 2nd Floor, Mississauga, ON L5B 3C1. Please include your name, your address, and application number or address of the property you are providing comments on. Written comments received before, during or after a public meeting but before a by-law is passed receive the same consideration as verbal comments made during a public meeting.

If you wish to be notified of the decision on the proposed official plan amendment, you must make a written request.

How to participate in a public meeting if you wish to make verbal submissions:

Participate Virtually
Advance registration is required to participate and/or make comment virtually at the public meeting. Please email deputations.presentations@mississauga.ca no later than Friday at 4:00 p.m. prior to the meeting date. Any materials you wish to show the Committee during your presentation must be provided as an attachment to the email. Links to cloud services will not be
accepted. You will be provided with directions on how to participate from Clerks’ staff.

Residents without access to the internet can participate and/or make comment in the meeting via telephone. To register, please call Angie Melo at 905-615-3200 ext. 5423 no later than Friday at
4:00 p.m. prior to the meeting date. You must provide your name, phone number, and application number if you wish to speak to the Committee. You will be provided with directions on how to participate from Clerks’ staff.

Participate In Person
To make a verbal submission in person, advance registration is preferred. Please email deputations.presentations@mississauga.ca no later than Friday at 4:00 p.m. prior to the meeting
date.

If you are a landlord, please post a copy of this notice where your tenants can see it. We want to make sure they have a chance to take part.

Background Studies:
Planning documents and background material submitted in support of this application are available for review at: https://yoursay.mississauga.ca/opa-24-4-w1-70-mississauga-road-south.
Contact the city planner noted above for more information.

Planning Act Requirements:
The City will be processing the applications in accordance with the Provincial Planning Act which requires that all complete applications be processed.

A report summarizing the development and the comments received will be prepared by Planning staff and presented at the Public Meeting listed in this Notice.

Personal Information:
Individuals should be aware that any personal information in their verbal or written communication will become part of the public record, unless the individual expressly requests the City to remove the personal information. Questions about the collection of this information may be directed to application.info@mississauga.ca or in writing to the Planning and Building Department at 300 City Centre Drive, Mississauga ON L5B 3C1.

Information about Appeals:
Only a registered owner of land affected by the official plan amendment, a specified person or a public body, and the Minister of Municipal Affairs and Housing is entitled to appeal. If a person or public body does not make oral submissions at a public meeting or make written submissions to the City before the official plan amendment is adopted, the person or public body is not entitled to appeal the decision of City Council to the Ontario Land Tribunal, or be added as a party to an appeal of the decision to the Tribunal.

Date of Notice: September 12, 2024

Nominate a Business or Individual for the 5th Annual Ward 1 Community Excellence Awards!

By Events, Stephen’s Initiatives, Ward 1

Councillor Dasko Invites You to Nominate a Business or Individual for the Ward 1 Community Excellence Awards!

ALL NOMINATIONS ARE DUE BY OCTOBER 10th, 2024 AT MIDNIGHT. 

This year’s Ward 1 Community Excellence Awards will be held on October 24th, 2024 at 6:30 p.m. at the Mississauga Seniors Centre, 1389 Cawthra Road.

Business Awards Categories
Small business owners are an integral part of our community. In addition to contributing to the local community’s unique identity and being involved locally, small business owners are job creators, providing local employment opportunities allowing local residents to work closer to home. Having multiple small businesses all striving to be unique and innovative, can result in a healthy marketplace and well-served consumers. One-of-a-kind and locally made products can attract customers to our area, bolstering tourism and contributing to our local community. These establishments benefit our local economy and help support the place we call home.

New Business Award
The recipient of this award has been in business for a minimum of 1 year and a maximum of 5 years. This award recognizes outstanding achievement as a new business in some or all of the following:

  • research & development
  • company growth
  • products & services
  • market development
  • sales & marketing
  • community service

Entrepreneur of the Year Award
This award recognizes the endeavors of an exceptional individual or company who:

  • creates exceptional products and services
  • keep our local economies moving forward
  • embodies the spirit of community
  • values and demonstrates innovation

Excellence in Customer Service Award
This award recognizes a business for:

  • consistently exceeding customer or guest expectations
  • exceptional service standards in our community

Automotive Services Excellence Award
This award honours an Automotive Services establishment with:

  • outstanding service
  • consistent high standards and integrity
  • friendly and efficient staff interactions.

Pet Groomer Excellence Award
The Pet Groomer Excellence Award honours one who demonstrates:

  • exceptional grooming techniques that prioritize both the comfort and style of pets
  • consistent high praise and feedback from pet owners
  • a strong commitment to animal welfare

Barber/Hair Stylist Excellence Award
This category is new in 2024 and was created to honour a Stylist or Barber who demonstrates some or all of the following:

  • outstanding skill and technique
  • customer satisfaction
  • innovative and trendsetting

Best Patio Dining Experience Award
The best patio dining experience award is presented to a restaurant that has created a patio that:

  • sets high standards for food quality
  • provides guests with excellent customer service
  • has an atmosphere that enhances the dining experience

Restaurant of the Year Award
This award is presented to a restaurant that provides:

  • a most enjoyable overall guest experience
  • high standards for food quality
  • excellent customer service that enhances the dining experience

Arts and Community Awards Categories
The Ward 1 Arts Awards recognize leaders who attain a level of merit in their artistic discipline and celebrate outstanding works of creativity across all arts categories. These awards recognize the individual contributions to arts and culture in our community. Cultivating the arts plays an important role in our city by improving well-being, unifying communities, improving academic performance, strengthening the economy, driving tourism, while sparking creativity & innovation in our community.

Artist of The Year Award – Live Music Performance
The Ward 1 Artist of the Year – Live Music Performance award recognizes the musician or musical group that consistently delivers:

  • exceptional live performances
  • pieces that captivate audiences with their talent
  • artistic expression and creativity

Artist of The Year Award – Visual Artist
The Ward 1 Artist of the Year – Visual Artist award recognizes outstanding accomplishments and contributions within the field of visual arts. This category celebrates artists who:

  • possess exceptional creativity, skill, and innovation
  • have made an impact on the art scene locally

Crossing Guard Excellence Award  DISCLAIMER: this is a paid City of Mississauga Position

This award was created to recognize and honour an outstanding crossing guard who ensures the safety of children and pedestrians by:

  • demonstrating exceptional dedication and reliability
  • showing exemplary commitment to pedestrian safety
  • exhibiting a friendly and positive attitude toward the community

Good Neighbour Award

This award recognizes outstanding contributions by an individual who positively influences their local community with:

  • acts of kindness, and generosity
  • community involvement and volunteerism
  • assistance to neighbours in need

Environmental Stewardship Award
Whether helping to protect our climate, reduce waste, support local food or enhance our natural spaces, this individual is recognized as an environmental leader who has made significant contributions to improving our environment by:

  • protecting the climate and environment
  • supporting local sustainable food sources
  • enhancing natural spaces
  • advocacy and education
  • community engagement

Volunteer of the Year Award
Our city is built by those who give their time and expertise selflessly, expecting nothing in return. This award recognizes an individual who demonstrates excellence in volunteering to make Ward 1 a better place to live, work, and play by:

  • dedication and commitment to their cause
  • impacting the community
  • demonstrating leadership
  • supporting vulnerable populations
  • enriching the culture
  • community engagement

Lifetime Achievement Award
Ward 1 would like to honour with great respect and admiration, an individual for their lifetime of support, promotion and vision for our community by demonstrating some or all of the following characteristics:

  • advocacy and public service
  • mentorship and guidance
  • philanthropy and generosity
  • resilience and perseverance
  • inspiring future generations

Please make your nominations by email to Stephen.Dasko@mississauga.ca in the following format:

Nominator Name:
Nominator Email:

Award Category for Nomination:
Nominee Name:
Nominee Email:

Short explanation about why you are nominating the Ward 1 resident:

ALL NOMINATIONS ARE DUE BY OCTOBER 10th, 2024 AT MIDNIGHT. 

Stormwater and Flooding Information

By Announcement, Issues, Resources

In July and August of 2024, Mississauga faced an unprecedented rainstorm, with the city receiving more rainfall in a short period than ever before. I know such storms can bring significant stress and inconvenience, impacting our homes, properties, and lives.

From August 17 to 18, our city saw varying amounts of rainfall from 6.2 mm up to as much as 170 mm in some areas – leading to high water levels and major disruptions on roads, creeks, and highways. This only serves to show the unpredictability of these types of storms and range of impacts our city can see.

This is what’s called a “100-year storm”. Unfortunately, we had another 100-year storm on July 16th and many will recall the storm in July 2013, as well.

We are taking stormwater management seriously. In 2024, we have allocated $33.7 million for stormwater improvements, focusing on projects along Cooksville Creek, Etobicoke Creek, and erosion control initiatives. Since 2016, we have invested over $231.5 million in stormwater infrastructure. Our 10-year plan includes an additional $340 million for ongoing upgrades and maintenance to enhance our resilience against future storms. And, we remain committed to continued investments in further enhancing our stormwater infrastructure to withstand future weather events like this one. These investments include stormwater ponds, new pipes in the ground, and repairs to creek and river banks to prevent erosion.

As an example, Lake Saigon – a critical stormwater management facility in the City’s system within the Cooksville Creek watershed, held back 250,000m3 of stormwater, and therefore and therefore reduced the risk of flooding downstream. This one pond held back the equivalent of 100 Olympic-sized swimming pools of water from flowing downstream to homes and businesses.

As Ward Councillor, I am working closely with my colleagues to urge the province to activate the Disaster Recovery Assistance for Ontarians (DRAO) program.

We are asking those whose property was impacted by the recent rain event this weekend, to please contact 311 to provide your name and address. This information will be shared with the Government of Ontario to support our efforts in urging them to activate their DRAO program for Mississauga.

Additionally, please be sure to document any damage with photos or videos and inform your insurance provider as soon as possible.

City cleanup efforts are underway, including debris removal and park restorations. We understand how challenging this situation is and truly appreciate your patience as we work with local and regional partners to address repairs and assess the damage.

We remain committed to supporting our community during this difficult time and will continue to invest in improving our stormwater infrastructure.

For more information, please visit our website at mississauga.ca.

Mississauga crews continue clean up after the weekend storm

Clean-up efforts continue, including the removal of debris from sidewalks, roads and trails.

This past weekend, Mississauga experienced another severe rainstorm which resulted in a large amount of heavy rain within a short period of time. From August 17 to 18, rainfall amounts varied across Mississauga with some areas of the city seeing as little as 6.2 mm and the hardest hit areas receiving 170 mm. Heavy rainfall caused high water levels and localized flooding on roads, along creeks, rivers and streams.

Some areas near Dixie Rd. and Dundas St., Cooksville Creek, Streetsville, Malton, Lisgar, highway stretches of the 401, 403 and 410, and the Airport were heavily impacted. From road closures and increased traffic, the effects were felt widely across the city.

Experts in meteorology, climate change and environmental science are pointing to these events as evidence of how global warming is changing our weather patterns, suggesting such storms could become a common occurrence.

Residents are reminded to take precautions in flooded areas and to respect all posted signs, and barricades that have been put up for safety reasons.

Mississauga’s stormwater system

While some parks and roads flooded, and trails experienced erosion, some residents faced property damage, basement flooding or water pooling in their backyards. Without the City’s stormwater infrastructure being in place and staff actively managing the situation, the situation could have become much worse.

Separate from the sanitary wastewater system, the City’s stormwater system collects stormwater from properties and carries it to a receiving waterbody. Maintaining this system lessens the risk of flooding, reduces creek erosion and protects water quality.

Currently, Mississauga has more than 1,900 kilometres of storm sewer pipes in its drainage system. If laid out end-to-end, these pipes would connect Mississauga to Winnipeg. The stormwater drainage system also includes more than 51,000 catchbasins, 270 kilometres of ditches, 150 kilometres of creeks and 81 stormwater management facilities (including ponds, underground storage and Low-Impact Development facilities) that help collect, drain and clean the City’s rainwater runoff before it enters Lake Ontario – the source of our drinking water.

In 2024, we have allocated $33.7 million for stormwater improvements, focusing on projects along Cooksville Creek, Etobicoke Creek, and erosion control initiatives. Since 2016, we have invested over $231.5 million in stormwater infrastructure. Our 10-year plan includes an additional $340 million for ongoing upgrades and maintenance to enhance our resilience against future storms. And, we remain committed to continued investments in further enhancing our stormwater infrastructure to withstand future weather events like this one. These investments include stormwater ponds, new pipes in the ground, and repairs to creek and river banks to prevent erosion.

The need for continued infrastructure funding

Over the next 10 years, the City’s Stormwater Program will continue to expand and be maintained, in order for our stormwater system to remain fully funded – due to the stormwater charge. However, there is still a need to appropriately contribute to the Pipe Reserve Fund to allow for the future replacement of the City’s aging stormwater pipes.

The City is seeking a commitment from federal and provincial governments and is advocating for additional funding to help bridge the infrastructure gap. This is crucial for underlining priorities, such as stormwater infrastructure, that are vital to the safety of our community.

Flooding on your property

If your home or basement has flooded and you’re in immediate danger or require assistance, call 911.

  • If you’ve suffered damages due to a basement flood, call 311. The City creates a record documenting these type of calls.
  • If you think there’s a problem with your sanitary sewer pipe, you can request emergency help with a sewer backup.
  • Record the details of the flood damage by taking photos or videos. Register the amount of damage to your home with your insurance provider immediately.
  • Don’t attempt to shut off electricity if any water is present. Leave your home immediately and don’t return until authorities confirm it’s safe to do so.
  • After you have evacuated your home or if water has risen above your electrical outlets, baseboards or furnace, call Alectra at 1-833-253-2872 to report it.

Clean up continues

Clean-up efforts continue, including the removal of debris from sidewalks, roads and trails. The City is still assessing the financial impacts to the Corporation and is working alongside its local and Regional partners, like the Region of Peel and Credit Valley Conservation, to collect data and insights about the severity of this weekend’s flooding.

Parks and trail closures

Residents are asked to take precautions in flooded areas and respect all posted signs and barricades that have been put up for safety reasons. Residents are asked to use caution in all parks and trails, creeks, rivers or watersheds.

Sportfields

Most sportfields have been able to re-open across Mssissauga with the exception of the following:

  • Courtney Park Cricket Pitch
  • All fields at Meadowvale Sports Park (Major Soccer, Major Baseball, both Major Softball)
  • Lisgar Fields Major Baseball Field
  • Dunton Fields, Major Softball Fields 1&2
  • All secondary fields in the Malton area
  • Quenippenon Major Baseball Field

MiWay

MiWay all routes are operating in normal condition.

To assist City crews effectively during this period, please consider the following guidelines:

  • Use extra caution when navigating near areas where construction or maintenance activities are taking place.
  • Follow all posted signage and barriers around work sites, showing respect for the guidelines in place.
  • Make sure to give workers and their equipment the necessary space to safely conduct their tasks.
  • Practice patience and kindness towards the crews as they work to repair and restore essential services and infrastructure.

Additional information about flooding:

Stormwater investments

 

Stormwater Infrastructure Investment:

 
 
City Wide Notable Projects
Spent to Date
(2016-23)
$        92.7 M – Lake Saigon SWMF

– Cooksville Underground Storage Facilities

– Lisgar Pumping Station

Works In-progress (2016-23) $      105.0 M – Dixie-Dundas Flood Mitigation Design

– Little Etobicoke Creek Drainage Improvements

– Malton Drainage Improvements

Budgeted (2024) $        33.7 M  
Total $     231.5 M  

 Note: values shown are since the Stormwater Charge was established (2016).

2024 Capital Funded projects

Approved 2024 projects funded at $33.7 million, which include:

  • Mississauga LRT Storm Sewer Improvements
  • Malton Drainage Improvements – Etude Dr. to Justine Dr.
  • Design for Dixie Dundas Drainage Improvements by Little Etobicoke Creek

2024 Planned construction projects: Creek, erosion control work and stormwater management facility projects

  • Construction of a pumping station at the south-east corner of Doug Leavens Blvd and the Lisgar channel
  • Etobicoke Creek erosion control and rehabilitation (Ponytrail Dr. to Bloor St.)
  • Sawmill Creek erosion control and rehabilitation (Folkway Drive to Erin Mills Parkway)
  • McKenzie Park Storm Water Management Facility
  • Sheridan Creek erosion control and rehabilitation (Lushes Avenue to behind Fletchers Valley Crescent)
  • Cooksville Creek improvement and flood protection and replacement of King Street Bridge
  • Dredging and rehabilitation of Dixie Road Bus Rapid Transit pond
  • Dredging and rehabilitation of Tomken Road Bus Rapid Transit pond

10 -Year Capital Plan

2024–2033 projects to be funded at $340 million and include:

  • Design and Construction of Pond Dredging and Rehabilitation at Lake Wabukayne & Aquitaine (2025)
  • Malton Flood Relief Project (Etude Dr. to Justine Dr.), including construction of a stormwater box culvert beneath the pedestrian walkway, full reconstruction of the walkway to safely create an overland flow route, and an upgraded outfall structure and channel in Derry Greenway Park (2025 – TBD)
  • Dundas & Lakeshore BRT Storm Sewer Improvements (2025)
  • Design and Construction of Cooksville Flood Storage Facility – Greyshale Park (2027) and Heritage Hills Park (2028–2030)
  • Dixie and Dundas Drainage Improvements (2025, 2027–2033)
  • Construction of Sawmill Creek Erosion Control–Erin Mills Parkway to The Collegeway (2029)

2024-2027 Business Plan and the 2024 Budget for Stormwater

Why is the City experiencing this level of flooding?

During severe storm events, like those experienced recently, the City’s stormwater system, as well as other municipalities in Ontario, will exceed its design capacity.  The City’s underground storm sewer system is designed to a 1 in 10 year event capacity.  Once that capacity is reached, excess flows are then conveyed along the roadway or another overland flow route to a creek or other body of water. However, the recent rainfall events exceeded the design capacity of the overland flow system.  The City continues to invest in stormwater management improvements throughout the City such as Lake Saigon along with underground storage facilities in the Cooksville Creek watershed, the City’s largest watershed, to reduce the risk of flooding.  Also, the City is currently undertaking design to address a spill point on Little Etobicoke Creek where flows can onto Queen Frederica.   This project can be found at https://www.mississauga.ca/projects-and-strategies/environmental-assessments/dixie-dundas-flood-mitigation-study/

How has the build-out of the City contributed to this?

The urbanization of Mississauga is similar to other North American cities.  A consequence of which is the hardening of lands due to development.  The development of the City to accommodate population growth is based on planning policies and the City’s stormwater infrastructure is designed and constructed in accordance with accepted industry engineering standards of the day.

What actions has the City taken to date to respond to the changing climate?

The Build Beautiful Stormwater Master Plan was a key takeaway in regard to stormwater management from the City’s Climate Change Action Plan. This plan was endorsed by Council in June 2023 and sets out the vision for ‘building value in water resources through collaboration, to protect and enhance the quality of our built and natural environment.’ A series of actions, some already underway and many ongoing from years past, are framed to collectively address issues associated with stormwater for the immediate and long-term future.

Projects stemming for this vision are reflected in the City’s Capital Plan and include, for example, flood mitigation projects within the Cooksville watershed, the Lisgar community and Malton.  Since 2016, nearly $200 million of stormwater charge revenue has been invested in projects and studies (like those above) to maintain and improve the City’s stormwater system.  With a vast stormwater network, valued over $7 billion, staff continue to assess and prioritize the most effective improvements to this aging infrastructure built over the last 75 years.

What plans are there in the future to continue to build resiliency?

Flood mitigation capital projects are continually being implemented by the City as highlighted below.  Additionally, resilience is built into the City’s Stormwater program through a lens beyond flooding in a manner that speaks to the robustness and comprehensive nature of the vision. The Build Beautiful Stormwater Master Plan actions speak to ongoing asset management, as espoused and implemented through the City’s Asset Management Planning.  For more information, please refer to the Stormwater component of the City’s Business Plan and Budget.

  1. Flood mitigation project to address a spill point on the Little Etobicoke Creek where flows can come out to Queen Frederica . This is documented in the Flood Mitigation Study found at https://www.mississauga.ca/projects-and-strategies/environmental-assessments/dixie-dundas-flood-mitigation-study/
  2. Flood mitigation project underway in Malton. The project file can be found at https://www.mississauga.ca/projects-and-strategies/environmental-assessments/malton-flood-mitigation-study/
  3. Pumping stations being constructed in the Lisgar community

 

 

TRCA Public Resources

(1) Toronto and Region Conservation Authority (TRCA) has created digital flood handbooks with information to help residents understand and prepare for flooding if you live in a flood vulnerable area within TRCA’s jurisdiction. The Dixie-Dundas Digital Flood Handbook was developed to help residents and businesses understand and prepare for flooding specifically within the Dixie-Dundas Special Policy Area (SPA), within the City of Mississauga.

(2) TRCA operates a Flood Forecasting and Warning Program. If flooding is possible or about to occur, TRCA issues flood messages to designated individuals within municipalities, local agencies, school boards, the media, and members of the public who self-subscribe.

Location of active flood messages

What to do if a flood message is issued

  • Read the entire flood message when issued.
  • Follow the safety recommendations in the action section of the flood message.
  • Be prepared to follow the instructions of emergency response officials.

(3) As part of the Flood Forecasting and Warning Program, TRCA operates a flood monitoring gauge network spanning the GTA, which continually monitors in-stream water levels at TRCA dams and river stations as well as collecting rainfall amounts. The measurements are displayed on TRCA’s flood monitoring website. Visit the TRCA Flood Monitoring Website at trca.ca/floodmonitoring, (trcagauging.ca) and find the user guide here. Additionally, TRCA has created a series of videos designed as a user manual for the flood monitoring website. Each video includes step-by-step instructions on using different features of the site. Visit trca.ca/flood and navigate to the “Real-time Flood Monitoring in Your Neighbourhood” section to access the videos.

Nearest Gauges: Little Etobicoke at Dixie (HY098), Rathwood Precipitation Gauge (HY099)

(4) Visit the Frequently Asked Questions section for more information.

David Kellershohn, M.Eng., P.Eng.
Associate Director
Engineering Services | Development and Engineering Services

T: (437) 880-2355
C: (416) 500-9893
E: david.kellershohn@trca.ca

Region of Peel Wastewater Information and Resources

Link to the Region’s backwater valve program:

Peel’s wastewater by-law (peelregion.ca)

 

 

Anthony Parente, P.Eng.

General Manager – Water/Wastewater

Public Works

Region of Peel

anthony.parente@peelregion.ca

 

 

CITY OF MISSISSAUGA – NOTICE OF COMPLETION – Municipal Class Environmental Assessment Study Dixie

By Announcement, Planning & Development, Resources

Dundas Flood Mitigation Project

WHAT?

  • The lands south of Little Etobicoke Creek
    surrounding Dixie Road, referred to as “Dixie-
    Dundas” for this project, are subject to flooding as
    a result of spilling from the creek during high flow
    conditions. This urban area consists of a variety of
    commercial, industrial, residential, and park land
    uses.
  • The study area of this Schedule ‘C’ Municipal Class
    Environmental Assessment (EA) has been broken up
    into the “Dixie Area” and the “Dundas Area” for
    identifying flood mitigation solutions.

WHERE?

WHY?

  • The City of Mississauga has an interest to protect
    flood-vulnerable residences and businesses as well as
    to intensify Dixie-Dundas area to fulfill the vision of
    growth expressed in the Dundas Connects Master Plan.

HOW?

In consultation with the public and agencies, the alternative solutions for both the “Dixie Area” and the “Dundas Area” have been evaluated to identify preferred design concepts for each.

“Dundas Area” preferred design:

  • Floodplain widening
  • 25 m – channel crossing bridge at Dundas Street
  • Sanitary sewer relocation
  • Floodproofing earthen berm at 1607 Dundas Street

“Dixie Area” preferred design:

  • Floodplain widening with lowered creek invert
  • 50 m – channel crossing bridge at Dixie Road
  • Sanitary sewer relocations

PROJECT FILE

An Environmental Study Report is now available for public review and comment for 30 days on the City’s website:
http://www.mississauga.ca/flooding

Interested persons may provide written comments to our project team by April 30, 2024. All comments are requested to be sent directly to the Project Managers listed below. Previous study information, including the Public Information Centres and the study area expansion bulletin, is available on the above webpage.

Anthony Di Giandomenico, P.Eng.
Project Manager
City of Mississauga
300 City Centre Drive
Mississauga, ON L5B 3C9
(905) 615-3200, ext. 3491
anthony.digiandomenico@mississauga.ca

Amanda McKay, P.Eng., PMP
Consultant Project Manager
Matrix Solutions Inc.
3001-6865 Century Avenue
Mississauga, ON L5N 7K2
(289) 323-3780
amckay@matrix-solutions.com

Our Community

By Ward 1

In hearing your passion, hope, and ideas for the future of Ward 1, I know more than ever, we must be united to ensure this great community is always our place to call home.

Budget Committee approves free transit for seniors, along with other fees and charges for 2025

By Announcement, Resources

Fees and charges help to recover costs for services or activities that the City provides, while keeping the tax burden low.

October 3, 2024

Yesterday, as part of the City’s annual budget process, Budget Committee approved the 2025 schedule for fees and charges for City services and programs including MiWay fares and permits for people or businesses using services. The City charges these fees to help to recover costs for services or activities that it provides.

2025 schedule for fees and charges at a glance

MiWay (Effective July 1, 2025)

MiWay ridership has surpassed pre-pandemic levels. Ridership growth is projected at 14 per cent in 2024 and an additional 7 per cent in 2025, enabling Council to keep transit fares steady while also supporting continued growth.

  • No MiWay fare increase for 2025
  • Making permanent the pilot discount program providing free fares for children 6 – 12 years of age on PRESTO
  • Permanent free PRESTO fares for seniors age 65 and over, effective July 1, 2025. Seniors must use PRESTO card to get free fare or continue to pay $1 cash fare.

Parks, Forestry and Environment

The proposed fees are designed to ensure fee recovery that directly benefits those who hold permits, thereby maintaining the high quality and accessibility of our parks for all users. Highlights of new rates and fees include:

  • NEW: Resident and non-resident Weekly Lakefront Promenade Buddy Pass for Credit Village Marina
  • NEW: Lakefront Promenade meeting room rental fee
  • NEW: Tennis/Pickleball court fee per hour for adult, youth, resident and non-resident

See the full details on fees and charges here.

What are fees and charges?

Fees and charges are paid by anyone using fee-based programs and services offered by the City, regardless of their status as a taxpayer. User charges are generally charged when services offered by the City benefit specific individuals instead of the community as a whole. User charges include things like transit fares, attendance at recreation programs, dog licenses, and building permits.

Historically these payments have been used to offset tax increases. Fees and charges represent approximately 20 per cent of the City’s budget. While taxes fund general public services, fees and charges are directly tied to the use of particular services. The Budget Committee’s recommendations aim to ensure that those who benefit from use, contribute to covering the costs.

The Fees and Charges By-law, approved by Council, identifies the rates and fees proposed for specific City services, programs and activities. The 2025 Fees and Charges schedule is set to be implemented as of January 1, 2025 (with some exceptions to align with business areas). Final approval for all fees and charges will be made by Council.

Budget Committee meetings

The next Budget Committee meeting is scheduled for Monday, November 18, 2024, at 9:30 a.m., and is open for the public to attend. The full schedule of meetings is available online at Council and Committees Calendar Listings.

Stay informed

Learn more about the City’s 2025 Budget and the important role it plays in our City by:

  • Attending in person or watching a Budget Committee meeting via live stream.
  • Signing up for a 2025 Budget Information Session on Tuesday, November 5, 2025
  • Emailing a question or comment to budget@mississauga.ca or calling 311
  • Following the City budget conversations and posts on Facebook and X (formally Twitter)
  • Watching the Budget Basics video

For more information about the City’s budget, visiting mississauga.ca/budget.

CONSTRUCTION WORK STARTING IN YOUR AREA Watermain Replacement and Improvements Kalligan Court, Maplewood Road, Proverbs Drive

By Resources, Ward 1

Peel Region will be working in your area to replace the watermains along Kalligan Court, Maplewood Road, Proverbs Drive, as shown on the attached maps.

Watermains are underground pipes that bring tap water from our water treatment facility to your neighbourhood. As pipes age and our population grows, we need to replace older watermains to keep providing you with high quality water.

Construction schedule
Construction is planned to begin October 7, 2024, and be completed by the end of July, 2025. These timelines are estimates, as weather and other unexpected events may impact our timelines.

This construction work will be completed one street at a time and will begin on Proverbs Drive and Kalligan Court the week of October 7, 2024. The work will then move onto the other streets and be announced on a later date.

Once the underground work is completed on all streets, we will begin repairing any driveways, boulevards, sod (grass), roads, curbs, and sidewalks impacted by our construction work.

We expect construction on all streets including the associated repair work, to be completed by the end of July 2025. These timelines are estimates, as weather and other unexpected events may impact our timelines.

All work is under warranty for two years from the completion date.

Sign up for email notices
Receive timely project updates right to your inbox by signing up for e-notices. Visit peelregion.ca/construction/signup to start signing up.

What to expect during construction
Learn what to expect during watermain construction by visiting peelregion.ca/construction/watermain and watching our short video. The video goes behind the scenes to show what happens before, during and after construction. This website also answers common questions about:
• Why your water may be temporarily shut off,
• How traffic, parking, and waste collection may be affected,
• How driveways, roads and sod (grass) are repaired after construction is finished.

Contractor and working hours
The work will be completed by Sam Rabito Construction Ltd., under contract to Peel Region. This contractor’s normal working hours are from 7 a.m. to 7 p.m., Monday to Friday. These hours are consistent with the local municipality’s bylaws. We understand this may cause some inconvenience, but shorter working days would require your neighbourhood/area to be under construction for a longer period of time.

The City of Mississauga, under the Noise Bylaw, is allowing work to take place on specific date and time or over the weekend or overnight to reduce the impact of our work on traffic congestion.

This overnight or weekend work will occur only after issuing an exemption by the City of Mississauga, and it will be communicated to residents in the affected areas. We apologize in advance for any inconvenience caused by this work.

Traffic and parking
We may need to temporarily close roads or reduce traffic to a single lane during construction. If we must reroute traffic, we will place signs giving directions. On-street parking will be reduced during construction when we are actively working on your street.

Interrupting your water supply
We anticipate that this construction project will require temporarily shutting off your water.

For residents:
• It is our goal to let you know 48 hours (2 days) in advance if we plan to shut off your water for an extended period (several hours). Occasionally we may have to reduce this notice to 24 hours.
• If we need to shut off your water for a short duration (less than one hour), we will knock on your door to notify you.
• If we must shut off your water due to an emergency, we will knock on your door to alert you, and do everything we can to fix the problem as quickly as possible.

For businesses:
• If a continuous water supply is required for your business and you have not already completed a water needs survey, please contact us to let us know when and how your business uses water.
• If we must shut off your water due to an emergency, we will knock on your door to alert you, and do everything we can to fix the problem as quickly as possible.

Areas impacted by construction
Installing watermains usually requires digging a trench within the municipal right-of-way, which includes the street and the land owned by the municipality between the water service box and the street. (The water service box is a small, round, metal valve located outside on the property line between your homes and the road.)

Depending on the location of the watermain, this trench might cause temporary damage to roads, curbs, sidewalks, boulevards, lawns, and the bottom of driveways within the municipal right-of-way.

To maintain your water supply, Peel Region will also replace:
• Your water service box,
• The section of your water service pipe leading from the watermain to your water service box. The water service pipe carries water from the watermain to your home.

This requires digging up your water service box located in the lawn or driveway and disturbing an area at least two square meters.

We therefore recommend that you delay any driveway paving or major landscaping projects until this construction work is completed.

Any damage caused by Peel Region’s construction will be repaired.

In-ground sprinkler systems
As the front lawn may be affected by this construction work, if you have an in-ground sprinkler system we strongly recommend moving any sprinkler lines that are located in the municipal right-of-way or next to the sidewalk. If you can’t relocate these sprinkler lines, please send us a map created by your irrigation contractor or flag each sprinkler head that is located within one meter of the sidewalk, curb, or driveway. This will allow us to minimize the impact to your sprinkler system.

Tree protection and trimming
Trees located in the municipal right-of-way will be protected during construction using temporary fencing. If tree branches within the municipal right-of-way interfere with construction, the trees will be pruned beforehand. If tree branches on private property interfere with construction, they will be pruned back to the nearest suitable trunk or branch. The contractor will contact you before any pruning of private trees occurs. If you do not allow personnel onto your property to trim the tree, the branches will be cut vertically at the property line.

Repairing areas impacted by construction
We will start repairing the road, curb, sidewalk, driveways, and lawns once the new watermain is buried and new water service pipes have been connected to all properties on your street.

Repairs may be delayed due to contractor availability or certain seasonal weather conditions.
For example:
• Paving cannot take place when the ground is saturated with water, or the temperature is below 3°C.
• Asphalt is not available in large volumes during the winter. Asphalt usually becomes available around mid- May.
• Most sod farms are located north of Peel. They usually have sod available beginning in late May. We will replace the sod on your property once it is available. We replace sod only until the middle of November, weather permitting, to let the sod grow roots. If we do not repair your lawn by the middle of November, we’ll replace the sod the following spring.

Repairing grassy areas
The contractor will replace any damaged sod (grass) on the boulevard or your front lawn and will take care of the new sod for 30 days. You can help the sod stay healthy by watering it. A longer ‘deep root watering’ works better to establish new sod than watering more frequently for a shorter time. Watering in the early morning allows more water to soak in instead of evaporating.

Repairing driveways
• Asphalt driveways: If we need to cut a section of your driveway, the driveway will be repaired by paving a stripe over the disturbed area, resulting in minimal seams in the final driveway. Peel Region cannot replace your entire driveway. If you would like to have the rest of your driveway paved, please contact
the contractor, Sam Rabito Construction Ltd, at (905) 642-5356. The contractor will then share contact information for the company hired to do the paving repairs. Please remember this is your option. If you decide to have your entire driveway repaved, this extra paving work is your responsibility and outside the jurisdiction of Peel Region.
• Interlock or concrete driveways: If we damaged a portion of your driveway, our contractor will reinstate the damaged portion of the driveway.

Temporary restoration

On the following Streets: Maplewood Road, The City of Mississauga is planning to complete roadwork on your street within the next few years. As this roadwork may also impact driveways, curbs, sidewalks, and lawns next to the sidewalk, we will:
• Pave only the areas of the street directly disturbed,
• Fix damaged sidewalks and curbs using asphalt,
• Patch your driveway to cover any places we disturbed, as the future roadwork may affect the bottom of your driveway. After the city/town paves your street, the driveway will be repaired by paving a stripe over the disturbed area, resulting in minimal seams in the final driveway.

Peel Region’s repairs are temporary, as the City of Mississauga will complete restoration as part of their roadwork.

The City of Mississauga will send you a separate notice about this additional construction.

Driveway access
It may be necessary to block your driveway for a short time when crews are digging the trench for the watermain,
replacing your water service box and pipe, or completing other construction activities. Please contact us if you
have special needs related to access.

Waste collection
If you receive waste collection from Peel Region, your garbage, recycling, and organics will continue to be picked up on your regularly scheduled day. It is the contractor’s responsibility to move your garbage, recycling, and organics bins from the end of your driveway to a location where waste collection vehicles can pick them up. Empty containers will be returned to their corresponding addresses. Please make sure your house number is clearly marked on each bin. This helps us return empty bins to the correct address.

Vibrations
You could feel slight vibrations from the construction work.
Optional protection plans for your exterior water pipes, wastewater pipes, and in-home plumbing
Many homeowners are not aware that they are responsible for maintaining the water and wastewater pipes both inside their home and outdoors up to the property line. If one of these pipes breaks, it can cause unexpected and costly repairs. Peel Region has partnered with Service Line Warranties of Canada (SLWC) to offer homeowners optional, affordable protection from unexpected home repairs. Learn more about the protection plans at plansforpeel.ca

Safety during construction
Construction zones require extra caution to keep everyone safe – pedestrians, cyclists, drivers, and construction workers. When driving, walking, or biking through the construction area, please be aware of your surroundings, watch for construction crews and other road users, slow down, account for delays, and consider other routes if possible. To learn more about how to stay safe in construction zones, visit peelregion.ca/workzonesafety

Keeping you informed
We will let you know if there are any major changes to the plans.
Information on this project can also be found at peelregion.ca/pw/construction/miss/23-1310D.asp
Follow Peel Public Works on Twitter (twitter.com/peelpublicworks) for project updates.

We value your feedback
After we have finished, we will invite you to provide feedback on the construction project.
You can sign up to receive this survey electronically at peelregion.ca/construction/signup

Thank you for your patience as we complete this necessary work. This work will allow us to continue providing
you with high quality tap water. If you have any questions, please contact us.

Water Linear Engineering
Engineering Services Division
Public Works, Peel Region
Email: construction@peelregion.ca
Phone: 905-791-7800 ext. 4409

Join us for a Special Meeting of Council to celebrate Mississauga’s 50th anniversary

By Events

Residents and visitors alike are invited to attend the Special Meeting of Council in-person or watch online as former members of Council, Mississauga Olympians, dignitaries and special guests are honoured during meeting.

October 2, 2024

Witness the closing of the 2049 time capsule as Mississauga celebrates 50 years as a city. Over the years, Mississauga has grown into a vibrant, diverse and dynamic community that offers exceptional quality of life opportunities, with excellent options to live, work and play.

On January 1, 1974, the Towns of Streetsville and Port Credit and the Township of Mississauga were officially incorporated to form the City of Mississauga. Today, it’s Canada’s seventh-largest city, Ontario’s third-largest city and home to more than 750,000 residents from diverse backgrounds. The city boasts Ontario’s third-largest municipal transit system and is home to Canada’s busiest international airport.

Residents and visitors alike are invited to attend the Special Meeting of Council in-person or watch online as former members of Council, Mississauga Olympians, dignitaries and special guests are honoured during the hour-long meeting.

Guests will have the unique honour of witnessing the closure of the 50th anniversary time capsule and hearing from the City’s Poet Laureate, Andrea Josic.

What:

Special Meeting of Council in honour of Mississauga’s 50th anniversary

When:

Wednesday, October 9 from 6 to 8 p.m.
6 p.m. – Ceremony begins in Council Chamber
7 p.m. – Light refreshments served and interactive displays in the Great Hall

Where:

Council Chamber
300 City Centre Dr.
Free underground parking available onsite after 6 p.m.

Cost:

Free

For more information about Mississauga’s 50th anniversary, visit mississauga.ca/anniversary.

Notice of Full Road Closure – Lakeshore at Lakefront Promenade and Hydro Road (October 28th to November 12th, 2024) Watermain Sewer Installation

By Resources, Ward 1

Please be advised Lakeview Community Partners Ltd. will be commencing work on Lakeshore Road at Lakefront Promenade and Hydro Road for the purpose of installing new underground infrastructures to service the proposed community east of Lakefront Promenade. This work will be completed in two stages.

The first stage at Lakeshore Road and Lakefront Promenade will be affected between October 28th to November 6th, 2024. The second stage at Lakeshore Road and Hydro Road will be affected between November 7th to November 12th, 2024.

The Region of Peel and the City of Mississauga are working diligently with the project management team to ensure that this overdue and necessary work is completed within the time frame and minimizes inconvenience.

Applications are now open for IDEA Mississauga’s Step-Up Program!

By Uncategorized

IDEA Mississauga, powered by Invest Mississauga, is excited to announce that applications for the Step-Up Program are now open. The Step-Up Program is a six-month initiative designed to help innovative and inclusive businesses overcome barriers to their growth, reach new levels of success, and drive meaningful social and environmental change.

The Step-Up Program supports innovative and inclusive businesses in Life Sciences, Advanced Manufacturing, and Information and Communications Technology. Successful applicants will gain expert training, personalized mentorship, and access to funding and networking opportunities.

To qualify, businesses must be based in or planning to relocate to Mississauga, with annual revenues between $100,000 and $2 million, and either patented innovations or pre-seed funding.

For more information about the program or to attend an upcoming virtual or in-person information session, visit https://www.mississauga.ca/city-of-mississauga-news/news/applications-are-now-open-for-idea-mississaugas-step-up-program/.

October is Walk to School Month

By Food for thought

Students and their families are encouraged to join the One Walk a Week challenge. To participate, students should walk or roll, either to school or their bus stop, at least once more per week than their usual routine. Those who participate can go online and complete a digital certificate to share their accomplishment.

The City is encouraging all students and their families to walk or bike to and from school. If you live farther from the school, consider parking five to 10 minutes away from the school and walking the rest of the way. Walking and biking promote healthy lifestyles, reduce traffic congestion and lower carbon emissions.

For more information about Walk to School Month in Mississauga, to download the certificate and learn more about pedestrian and cycling safety, visit mississauga.ca/walk-to-school.

October is Pedestrian Safety Month

By Food for thought, Resources

It’s getting darker earlier, which makes it harder to see on our roads. We remind all road users to stay extra cautious and alert this time of year, especially from evenings into the early morning. Whether you’re walking, cycling or driving, remember to pay attention to your surroundings and obey the rules of the road.

If you’re driving, be aware of the posted speed limit and watch for pedestrians and cyclists, especially when turning. To help increase your visibility, use designated crosswalks or crossrides to cross the road if you’re walking or cycling, and use lights and reflectors on your bike.

Learn more about pedestrian safety

 

As daylight hours shorten, Peel Region reminds all road users to be more aware and stay alert when travelling. Less daylight means pedestrians can be harder to see at dawn and dusk. When approaching an intersection, take extra caution. More than 50% of collisions between pedestrians and vehicles happen when drivers turn into intersections and pedestrians are crossing with the right-of-way.

If you’re walking

  • Always cross at pedestrian crosswalks or crossovers. Avoid crossing anywhere else.
  • Always press the pedestrian pushbutton. Pressing this button will activate the ‘Walk’ signal and give you more time to cross.
  • Stop, look, and listen before crossing.
  • Where possible, make eye contact with drivers to ensure they see you before you proceed.
  • Avoid distractions like texting, cellphones, and headphones when crossing the street.
  • Once the ‘Don’t Walk’ hand signal starts flashing, you can finish crossing, but don’t begin to cross. Wait for the next ‘Walk’ signal.
  • Pedestrians can be hard to see at night, dawn, and dusk. When walking, wear bright clothing or reflective materials so others can see you.

If you’re cycling

  • If the intersection has bicycle signals, look for a cyclist pushbutton. If there’s a button, push it and wait until the bicycle signal is green.
  • Ride carefully across the intersection and within the crossride. Watch for left- and right-turning vehicles to make sure they see you and are yielding.
  • Ride at a speed that lets you stop safely when necessary.
  • Make sure that all your bicycle lights and reflectors are working properly.

If you’re driving

  • Look for pedestrians and cyclists, especially when approaching an intersection.
  • Slow down and be ready to stop when turning or otherwise entering a crosswalk.
  • It’s harder to see pedestrians when it’s dark. Be extra cautious in the early morning and at night.
  • Give the road your full attention. Avoid distractions like texting, cellphones, and headphones while driving.
  • Drive within the posted speed limits and adjust your speed in keeping with the weather and traffic conditions.
  • Be more cautious near transit stops and stations. The high pedestrian activity in these locations can be unpredictable.

As part of our Vision Zero plan, Peel Region, together with our municipal and community partners, is working with the community to reduce injury and death caused by collisions.

In addition to supporting ongoing safety awareness in the community, Peel Region continues to make infrastructure changes to improve pedestrian safety as part of the Vision Zero Road Safety Strategic Plan.

These changes include:

  • Building pedestrian crossovers to create more locations for pedestrians to cross with the right-of-way.
  • Adding pedestrian crossovers to right turn channels, giving pedestrians the right-of-way to cross to the island.
  • Reducing crossing distances by bumping out (extending) curbs and reducing lane widths.
  • Adding leading pedestrian intervals that give pedestrians the ‘Walk’ signal before drivers get a green light. The goal of this strategy is to make pedestrians more visible to drivers turning left and right.

Changes to Ontario Works Application Process

By Resources

The province is simplifying and standardizing the Ontario Works application process across the province. Starting October 1, 2024, the ministry will handle initial eligibility decisions, including authorization of initial payment and notifying applicants for most Ontario Works applications, in 10 areas of the province including Peel. Municipalities (Region of Peel) will continue to be responsible for ongoing eligibility and Ontario Works Case management.

The new model will focus on promoting a “digital first” experience increasing automation and will help streamline processes for both clients and municipal staff. This will allow municipalities to focus more on providing impactful, person-centred supports so they can help achieve outcomes like faster pathways to employment and financial independence for clients.  

Peel residents can continue to visit the Ontario Works in Peel site to get more information about financial assistance, including how to complete a social assistance application. They can also call 1-888-999-1142 to apply over the phone. The changes to the application process do not impact benefits or ongoing eligibility for social assistance clients.

18th Annual Fundraiser and Art Auction

By Events

Hosted at the Art Gallery of Mississauga. Immerse yourself in the vibrant world of contemporary art while supporting our mission to preserve and promote the arts and education within our community.

Bid on works by these featured artists:

Sylvat Aziz, Thomas Brasch, Frank Leonard Brooks, Graham Coughtry, Sohelia Esfahani, Fausta Facciponte, Pat Fairhead, Toni Hafkensheid, Robin Hollingdrake, Syed Iqbal, Lila Lewis Irving, Edna Lawrence, P. Mansaram, Vishal Misra, Dominique Prévost, Gordon Rayner, Jim Reid, Peggy Taylor Reid, Doreen Renner, Susan Schelle, Youngo Verma, and Leszek Wyszolkowski.

Support a Worthy Cause 

By attending, you’re making a meaningful contribution to the Art Gallery of Mississauga. All proceeds will directly support our operations and programming, helping us continue to nurture creativity, promote the arts, and provide enriching experiences for the community.

BUY YOUR TICKETS NOW

Report an issue with your rental building

By Resources

If your landlord or property manager isn’t fixing issues in the building you’re renting, you can report it to the City.

For example, you can report issues with heating and plumbing, water damage, pests or the cleanliness of the property.

Report issue

Your personal information is kept confidential. However, if you don’t want to give your name, you can submit an anonymous complaint. If you submit an anonymous complaint, you won’t be able to follow up on the investigation as you won’t receive a service request number.

What happens next

Once we receive a complaint, we’ll create a service request and assign it to an officer (City staff). The officer will investigate to confirm if the landlord or property manager is complying with building maintenance standards, such as:

  • Maintaining adequate and appropriate room temperature throughout the year
  • Keeping heating, ventilation, air conditioning and plumbing in good working order
  • Ensuring interior and exterior lighting in the building is adequate
  • Keeping the building free of litter, debris and pests

The landlord or property manager must fix any building violations found by the officer.

An officer may contact you for more information if you provided your name with the report. If you submitted an anonymous complaint, you won’t be contacted by an officer.

Learn More

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