Learn what’s open and closed during the holiday break.
December 1, 2025
The City’s response times to media and social inquiries will be limited during this time. A full list of City services and hours of operation during the closure period is available online.
The schedule includes hours of operation for:
- Administrative offices for Mississauga Fire and Emergency Services and Parking Enforcement
- Animal Services, libraries, recreation facilities, Mississauga’s Seniors’ Centre, museums and the Provincial Offences Office
- The Art Gallery of Mississauga
- MiWay – visit the webpage for information on transit service levels and customer service
311 Citizen Contact Centre
Residents can contact the 311 Citizen Contact Centre at the following times:
- Dial 311 between 7 a.m. and 7 p.m. from Monday to Friday to speak to a Customer Service Advisor who will assist with your call.
Closed: December 25, 26, 2025 and January 1, 2026.
Open: December 27 to 31, 2025. Regular hours resume January 2, 2026.
For urgent issues on weekends, statutory holidays or overnight, please dial 311 and select option two for after-hours dispatch service. Residents can also submit requests 24/7 online.
Information on snow clearing
Residents can follow @MississaugaSnow on X, call 311 (or 905-615-4311 outside city limits) or visit the webpage.
Prepare for the unexpected this winter season with helpful tips and reminders to make the most of the colder months.
November 26, 2025
Stay informed by regularly checking weather forecasts and monitoring for potential storms. Reliable apps like The Weather Network and Environment Canada’s WeatherCAN are great tools to keep you updated.
Being aware of changing conditions helps you plan and avoid being caught off guard. Whether you’re heading outdoors or staying cozy inside, a little preparation goes a long way toward ensuring a safe and enjoyable snowy season.
Before a winter storm
From icy winds to heavy snowfall, your property should be equipped to handle winter storms. A well-prepared home not only keeps you warm and safe but also gives you peace of mind when the weather turns rough.
Stock up on supplies
Winter weather can arrive without warning, and when the snow starts falling, the last thing you want is a last-minute trip to the store. Stock up early on essential supplies to build an emergency kit which includes items like non-perishable food (canned food, energy bars, dried food), bottled water, extra batteries, a portable phone charger, manual can opener and a first-aid kit.
Have warm clothing, extra blankets, hats, gloves and a battery-powered radio ready in case of power outages. Use battery-powered heaters, flameless candles or flashlights for safe warmth and light.
Plan ahead for power outages
Winter storms can lead to power outages. Have a plan in place, including backup power sources like generators, and practise safety with them. Keep a supply of flashlights and batteries ready. Remember to also keep your cell phone fully charged, and have a backup charging pack accessible, to help you monitor changing weather.
To learn more visit Alectra’s Power Outages & Safety webpage.
Prevent frozen pipes
In negative temperatures, the water pipes in your home can freeze, leak or burst if they are not properly protected. You can winterize your outdoor pipes by:
- Closing the water shut-off valve (or valves) to turn off the outdoor water supply. Shut-off valves are usually inside the home and garage, close to where outside taps come into the home.
- Detaching garden hoses from faucets.
- Opening outside faucets to drain them.
Clear your eavestroughs
Before winter storms arrive, take a few minutes to check your eavestroughs to see if they are clogged, if safe to do so. Leaves, twigs and debris can block melting snow, causing water to back up under your shingles, damage to your house walls or freeze into heavy ice dams.
A quick clean now can prevent costly roof leaks, reduce the risk of water damage or leaks into your basement, and help winter runoff flow safely into the stormwater system.
Keep your snow supplies accessible
Have shovels, salt, and snow removal supplies in an easily accessed place. Check to make sure your shovels are in good shape and that there are no cracks or splinters. If you have a snowblower, check to make sure it’s in working order before a major snowstorm or winter weather event.
Winterize your car
Winter tires are designed for cold climates and offer enhanced traction, giving a better grip on roads and reducing braking distances. Try to get your winter tires on before temperatures dip below the freezing mark. Remember to test your car battery, check your coolant, top up your fluids, test out your wipers blades and clean your headlights.
Keep an emergency preparedness kit in your vehicle with essential items like a first aid kit, extra gloves and socks, a portable phone charger, non-perishable food and extra water, flashlight, and a blanket. These items can provide crucial support during unexpected winter emergencies.
Know your neighbours and stay connected with your community
Winter weather is easier to manage when we look out for one another. Get to know the people living nearby, exchange contact information, attend local events to meet others, and check in if you’re able to during storms or power outages.
Checking in on neighbours, especially those who may need extra support, can make a big difference during winter storms.
During a winter storm
Winter storms may bring extreme cold, freezing rain, sleet, heavy snow, ice, and strong winds.
Shovel early and often
If you have a driveway at home, it’s important to shovel early and often to limit heavy snow build up and prevent ice from forming, which can lead to slips and falls. Shovelling periodically during a snowstorm can make heavy snow or significant accumulation easier to clear.
Avoid overexertion when shoveling snow. Take frequent breaks and, if possible, work with a partner.
Avoid an icy driveway
After the snow is removed from your walkway, sidewalk and driveway, be sure to check if de-icing is necessary. You don’t need much salt to be effective – using too much doesn’t melt ice faster, but it does damage plants, sidewalks and local creeks when it washes into the stormwater system. Follow the manufacturer’s instructions to apply the right amount, under the right conditions.
Salt only works on ice and snow when the temperature is above -10° Celsius. Consider using alternatives like sand, grit, mulch or treated salt (magnesium chloride) to add traction when the temperature is below -7° Celsius. Some of these options can even be swept up and reused. Use these materials sparingly, as they can wash away into the stormwater system.
Clear snow from gas metres and exhaust vents
Excessive snow can weigh down or damage gas metres and vents, leading to costly repairs or replacements. Ensure there is a clear pathway to your gas metre in case of emergencies. Snow buildup can block gas metres and exhaust vents, potentially leading to gas leaks or improper ventilation. This can create hazardous conditions, including the risk of explosions or carbon monoxide (CO) poisoning. Blocked vents can also cause appliances to break or malfunction. A reminder, as of January 1, 2026, all homes will require a working carbon monoxide alarm on every floor.
Keep a path for fire hydrants
Be a good neighbour and keep fire hydrants on your property clear of snow. In an emergency, firefighters need to quickly locate and use a water supply. If a hydrant is blocked or covered in snow, it can be difficult to find, wasting valuable time in an emergency. Fire hydrants should be easily visible from the road, so make sure to clear a one metre radius around the hydrant and ensure a clear path to the road.
Stay safe while travelling on Mississauga roads
In severe winter weather or storm conditions, if you can, stay off the roads as there’s a higher risk of collision. Give yourself more time by leaving early, being aware of your surroundings and travel according to weather conditions. If you’re walking or riding a bike, make sure to use a crosswalk or crossride when possible. If cycling, use reflectors and bike lights.
When driving, remember to:
- Clear snow and ice from all windows, the roof of your car and headlights to ensure you have an unobstructed view and others can see you before you start driving.
- Drive for the road conditions by slowing down in bad weather like snow, ice or freezing rain.
- Look for pedestrians and cyclists before turning, entering or exiting driveways or roadways and parking lots as they are busy this time of year.
- Give snow-clearing crews and equipment room to work. Be patient if you are behind them.
- Ensure your vehicle is prepared in case you end up in an emergency and are stranded in severe winter weather. Make sure to fill your tank with gas, check your window washer fluid level and equip your trunk with an emergency kit that includes flares or lights, non-perishable snacks, water, spare clothing and blankets.
- Clear snow away from your car to prevent carbon monoxide poisoning in your car. It can happen if your exhaust is blocked by a snowbank.
Stay off frozen bodies of water
Although it may be tempting to walk, skate or play hockey on frozen bodies of water, deep water, weak ice and constantly changing water levels and temperatures make lakes, ponds, rivers and creeks unstable and dangerous.
When out walking, snowshoeing, tobogganing and out with children and pets, it’s also important to stay away from the ice close to the shore or riverbank. It may appear thicker and safe, but it’s still uneven, slippery and dangerous.
Instead, the City has three outdoor rinks and trails and dozens of indoor rinks that provide opportunities for lessons, private rentals, recreational skating and that also host hundreds of hockey games, year round.
Learn more about preparing for a severe storm: mississauga.ca/services-and-programs/health-and-safety/extreme-weather-conditions/severe-storms/
Although it may be tempting to walk, skate or play hockey on frozen bodies of water, deep water, weak ice and constantly changing water levels and temperatures make lakes, ponds, rivers and creeks unstable and dangerous.
When out walking, snowshoeing, tobogganing and out with children and pets, it’s also important to stay away from the ice close to the shore or riverbank. It may appear thicker and safe, but it’s still uneven, slippery and dangerous.
Instead, the City has three outdoor rinks and trails and dozens of indoor rinks that provide opportunities for lessons, private rentals, recreational skating and that also host hundreds of hockey games, year round.
Find places to skate outdoors: mississauga.ca/events-and-attractions/parks/outdoor-ice-rinks/
Winter is the busiest season for Mississauga Fire and Emergency Services (MFES) with more fire emergencies, increased hazards and more social gatherings. This upcoming winter season, take the extra step towards safety. If you’re visiting elderly or vulnerable friends and family members, take a moment to look out for their safety at home or share some essential safety tips from MFES.
* If you’re cooking a bit more than usual this season, pay attention to all the activities in the kitchen. Monitor all kitchen appliances and ensure they’re turned off after use, including small appliances.
* Keep anything that can burn (e.g., furniture, clothing, curtains) at least three feet away from heat sources such as fireplaces, stoves, portable heaters or furnaces.
* For decorations: check cords and plugs for frays or damage; avoid placing extension cords under rugs or overloading them; when using a real Christmas tree ensure it is watered regularly and kept away from fireplaces, heaters or candles.
* Make sure guests are aware of your home’s fire-escape plan and know the designated meeting spot in case of emergency. * Have working smoke and carbon monoxide alarms on every floor of your home and outside all sleeping areas; replace alarms every few years as per product guidelines.
* Do not turn on a vehicle or motor inside a garage to “warm up”, even if the garage door is open. Always remove a vehicle from inside the garage immediately after starting.
* Snow and ice can block furnace vents, dryer vents, and fireplace vents can cause carbon monoxide to build up in a home. Make sure to keep vents clear of snow and ice to prevent blockages.
* Enjoy the City’s skating rinks this winter, but stay off deep water, weak ice and constantly changing water levels and temperatures at lakes, ponds, rivers and creeks as they are unstable and dangerous. Always call 911 if you see a person or pet in the water. Do not attempt a rescue yourself.
It’s easier to have fun and enjoy the winter season when everyone is safe and healthy. Let’s work together to reduce the number of emergency incidents in Mississauga and watch our surroundings by staying alert and proactive about safety.
Have a safe holiday season ahead!
A portion of property taxes collected is used to maintain City roads, parks, traffic signals, buses, fire trucks and other critical infrastructure, but we are still facing a funding shortfall.
November 10, 2025
What to repair, what to replace
When you own an asset like a home or vehicle, you know that over time, repairs are required to help extend the asset’s life. However, more severe issues may require tougher decisions and a bigger budget, like replacing an entire roof or all four tires. City staff face similar challenges when it comes to managing infrastructure and its life cycle.
Through regular inspection, City staff make complex decisions about which assets to prioritize based on factors like wear and tear, usage and replacement costs. The City also looks at long-term cost savings such as whether to invest in electric and hydrogen buses that pollute less.
Being prepared and having a plan
The more information we have on City assets, the more effectively we can budget for repairs and replacement. Mississauga’s 2025 Corporate Asset Management Plan is a strategic document that outlines how the City will manage its municipal infrastructure, including core and non-core assets. For example, trees are assessed every seven years, roads every four years, structural bridges and culverts every two years, playgrounds monthly and sidewalks are inspected annually for deficiencies.
Taxpayers help fund important repairs
A critical tool that is available to the City is the Capital Infrastructure & Debt Repayment Levy. It is part of the City’s total budget and is reflected in the property tax bills. Money collected through this levy is used to maintain and replace infrastructure. For example, in 2025, the City invested $325.1 million in many upgrades. This includes trail reconstruction at Birchwood, Bough Beeches and multiple parks across the city; sports amenities rehabilitation at Courtneypark Athletic Fields, Erin Meadows and more, and playground rehabilitation at Huron Park, McKechnie Woods and others.
In 2025, the City also began constructing new infrastructure such as Fire Station 123 located at Winston Churchill Blvd. and The Collegeway, designed as a net zero energy building. Other examples include the Huron Heights stormwater facility project to reduce the risk of flooding and improve water quality in the downstream Cooksville Creek watershed.
Developers and higher levels of government help fund new infrastructure
While property taxes help with repairs and replacement, this covers only a part of the overall need. When a developer is building new homes, offices or factories, they are required to pay Development Charges (DCs) to the City, which are kept in reserve funds for future use. The City uses these reserve funds to build or upgrade roads, sidewalks, bus shelters, traffic signals, community centres, libraries, parks and other such infrastructure. This helps create a complete community, where the new home occupants are provided with easy access to their neighbourhood and the wider city.
With inflation and rising costs of construction, the City does not have sufficient funding to meet all our infrastructure needs. This is why the City advocates to the other levels of government with deeper pockets for grants and other sources of funding. In 2025, federal grant funding helped with bus stop replacements, bridge and structural renewal, and sidewalk repairs at various locations throughout the city.
Shortfall in infrastructure funding
Although municipalities own 60 per cent of Canada’s public infrastructure, they receive only 10 cents of every tax dollar collected in total by all three levels of government to fund and maintain it. Unlike provincial and federal governments, municipalities lack diverse funding options such as payroll, sales taxes and additional revenue streams. The City’s funding options consist only of property taxes, limited fees and charges, or issuing debt.
With limited options available, the City faces an infrastructure gap of approximately $90 million annually over the next 10 years. An infrastructure gap is a funding shortfall or the difference between the budget needed to keep infrastructure in a state of good repair and the actual budget that is available. To avoid unfairly burdening taxpayers, the City is dedicated to finding savings and efficiencies, as well as highlighting the necessity for sustainable funding from regional, provincial, and federal governments. Every level of government has a role to play in building our city.
Get infrastructure-savvy
On January 6, 2026, the City’s proposed 2026 Budget will be available for public review. In the meantime, give yourself a budget refresher through these useful resources available on the budget webpage mississauga.ca/budget:
- What infrastructure is important for the City to maintain
- 2025 Corporate Asset Management Plan
- City’s federal advocacy requests
- Understanding your 2025 taxes
- How the City budget works
- How the City gets money
- How the City spends money
Stay tuned for the next Budget Committee meeting coming up on January 12, 2026.
Have ideas about the budget and want to share them with the City? Reach out to your Councillor or email budget@mississauga.ca to highlight what you see as priorities.
Apply for 2027 dates until September 29, 2025.
September 15, 2025
This program aims to enrich Mississauga’s dynamic cultural scene and is closely aligned with the City’s commitment to delivering outstanding programming, enhancing accessibility, championing sustainability and stimulating economic growth. By having a dedicated reference group, we ensure that each application receives careful consideration, allowing for the strategic allocation of event dates that meet the City’s criteria.
At a high level, applicants must meet the following standards:
- Must have experience with large-scale events
- Demonstrates a track-record of fiscal responsibility
- Events will be open to the public and free of charge
- Events must have the ability to acquire liability insurance
A list of full criteria can be viewed on the application portal for new and returning applicants. Given the competitive nature of MCS’ availability, there is no guarantee of securing a requested date and awarded dates may vary from those originally requested.
Event organizers interested in being part of MCS’ dynamic event line-up for the 2027 season must apply no later than Monday, September 29, 2025 by 5 p.m. EST.
For more information, please visit the webpage or contact the MCS team.
The City of Mississauga is inviting local musicians to apply to be featured in its Music 311 program, which highlights the city’s diverse musical talent on 311 call queue lines, Council meeting live streams and other City channels.
September 15, 2025
Selected recordings will also be promoted on the City’s website, where residents can learn more about the featured artists and their music.
Step into the spotlight and let the City play your sound—apply now! The submission deadline is Sunday, September 28 at 11:59 p.m.
To learn more, visit the 311 Music webpage.
















