Emergency Preparedness Week takes place May 4-10. While this week provides an opportunity for residents to learn how to protect their families, property and belongings during an emergency, it also reminds us of how important it is to come together during extreme situations, like a disaster or an emergency. This year’s Emergency Preparedness Week theme for Mississauga is ‘You. We. Us.’.
Emergencies are happening more often each year, from severe weather events to power outages, road collisions to protests and demonstrations, to infrastructure failures or major disasters. In fact, last year was the first time in Canadian history, insured damage caused by severe weather events surpassed $8 billion, according to the Insurance Bureau of Canada and Catastrophe Indices and Quantification Inc. (CatIQ).
While we can’t predict when an emergency will happen, there are steps we can take to make sure we’re prepared, together:
- Create an emergency plan: Sit down with your family and close neighbours to create an emergency plan. Don’t forget to include your pets.
- Build an emergency kit: Gather important things like food, water and first aid supplies. Remember to include items for pets or service animals, along with at least three days’ worth of food.
- Watch out for neighbours in need: Be a good neighbour in check in with older adults on your street and those who may need a hand in preparing and planning for emergency situations. Consider creating a neighbourhood chat using an online messaging app.
- Be fire safe: Learn fire prevention tips and review them with your family regularly throughout the year as different hazards occur in different seasons.
- Know the risks: Understand what could go wrong where you live, so that you know what to prepare for. Some of the top hazards that commonly affect Mississauga include severe storms, floods, power and telecommunications outages, fires, gas leaks, and extreme heat or cold, amongst others.
- Stay updated: Know where to get trusted information during an emergency such as reputable news outlets, the City’s Newsroom, The Weather Network, Peel Regional Police. Make sure to have a list of important phone numbers that you can easily access.
- Be proactive: If you know someone who might need extra help in an emergency due to health or mobility concerns, make sure they are registered on Mississauga Fire and Emergency Services’ Vulnerable Persons Registry. This helps firefighters know their needs when attending an emergency call. Also, consider the needs of older adults and those with disabilities; even if you don’t live with someone who needs extra help, it’s good to know how to assist others in your community. Take a moment to read: Mississauga’s Emergency Preparedness for Older Adults and Persons with Disabilities.
- Check your insurance: Talk with your insurance provider to make sure you have adequate insurance coverage for a range of risks that might occur in your area. Be sure you know the 24/7 emergency phone number to start a claim.
This year, the City’s Emergency Management Office team will also be hosting events during Emergency Preparedness Week in an effort to bring residents together.
Emergency Preparedness Session with Sauga Connections for Older Adults
A session designed specifically for older adults residing in Mississauga, offering information on how to effectively prepare for emergencies and disasters.
Date: Tuesday May 6, 2025
Time: 11 a.m. to 12 p.m.
Location: Virtual as a part of the Sauga Connections for Older Adults series (Registration is not required – participants may access the session through the above link under the Tuesday drop down menu.)
Ready, Set, Respond! Youth Emergency Workshop
In this interactive workshop, youth will explore how to prepare for, respond to and recover from emergencies through game-based learning. Online registration is required.
Date: Tuesday, May 6, 2025
Time: 4:30 to 6 p.m.
Location: Burnhamthorpe Community Centre, Program Room
Emergencies Exhibit
An exhibit to showcase different emergencies across Mississauga’s history to bring awareness and highlight how to be prepared for similar events.
Date: Wednesday May 7, 2025
Time: 11 a.m. to 2 p.m.
Location: City Hall – Great Hall
Hazel McCallion Central Library Drop-in Event
A drop-in event for people to meet and learn about the Office of Emergency Management (OEM) team, as well as general information about emergency preparedness, including examples of emergency kits and vehicle emergency kits.
Date: Thursday May 8, 2025
Time: 5 to 8 p.m.
Location: Hazel McCallion Central Library
For more information about emergency preparedness, visit the Mississauga Emergency Management website.
Digital assets and downloads
Download an audio clip of Ben Gallagher, Manager of the Office of Emergency Management for the City of Mississauga, sharing tips on safety and preparedness.
For more information about emergency preparedness, visit the Mississauga Emergency Management website.
Peel Region will be working in your neighborhood to rehabilitate the existing sanitary sewer system on Wharton Way, Wharton Glen Avenue and Mattawa Avenue under the City of Mississauga. Sanitary sewers are underground pipes that carry wastewater from your home or business to a water resource recovery facility. Wastewater is created when water is flushed down the toilet, or goes down the drain in your sink, tub, or shower.
To extend the service life of the sewer under your street, Peel Region’s contractors will clean the existing sewer pipe and place a new resin (plastic) lining within it. This work will be completed underground with specialized equipment and will not require digging trenches in your community. It is allowed to take place overnight (between 7pm to 7 am) to reduce the impact of our work.
Construction Schedule:
This work is expected to take between April 28th to May 9th, 2025. Monday to Friday. Additional nights may be required due to unexpected events, such as poor weather conditions. A 48-hour notice will deliver to your place of business to give you advance notice of the work date.
We may need to temporarily close roads or reduce traffic to a single lane. If this is needed, we will place signs giving directions. On-street parking will be reduced when we are working on your street.
Traffic and Parking:
This work will be phased to minimize disruption to traffic. At least one lane will be open in each direction during this work. On-street parking will be reduced when we are actively working on your street. Access to businesses will be maintained.
Noise:
We do not expect significant noise or vibrations above normal daytime construction levels during this time. Efforts will be made to reduce impacts to local residents.
Odors:
You may smell some odors while the synthetic resin inside the sewer cures. These odors are temporary and will dissipate within a few hours. You can prevent or minimize these odors by making sure you have water in all of your drains, including your basement floor drain. We recommend pouring a bucket of water down the floor drain and running the water in all sinks, showers, and tubs for a minute, either the evening before or day of the relining work. If you are not able to put water down your floor drain (for example, if it is currently covered by flooring).
We strongly recommend making it accessible before relining work begins to reduce the level of odors in your home or business.
Construction Safety:
Construction zones require extra caution to keep everyone safe. Be aware of your surroundings when driving, walking, or biking near the construction area. Watch for construction crews and other road users, slow down, and consider other routes. Visit peelregion.ca/workzonesafety for more information.
Project information can be found at peelregion.ca/construction/project-23-2300E1
Contractor and Working Hours
The work will be completed by Capital Sewers, supported by Andrews Engineer under contract to Peel Region. This contractor’s normal working hours are from 7 pm. to 7 a.m., Monday to Friday. These hours are consistent with the local municipality’s bylaws. We understand this may cause some inconvenience, but shorter working days would require this work to affect your community over a longer period of time.
Wastewater Service Interruptions:
To complete this work, your wastewater service pipe will be out of service (plugged) for approximately 12 hours. (Wastewater service pipes carry wastewater from your home or business to the underground sanitary sewer system.) This temporary service interruption allows for the pipe to be repaired without digging up the street. To advise you of the exact date and time of this service interruption, Capital Sewers will provide you with a second notice at least 24 to 48 hours before the lining process begins.
It is important to minimize your water use while the sewer work is underway:
• You may continue to wash your hands but minimize your water use.
• Do not use showers, bathtubs, dishwashers, your washing machine or any other heavy water use like back wash processes.
• Keep toilet flushing to a bare minimum.
These actions will reduce the possibility of wastewater (also known as sewage) backing up into your basement or into your plumbing. If you have a sump pump, please notify us at construction@peelregion.ca or tell the contractor when they arrive at your property.
Thank you for your patience as we complete this necessary work. This work will allow us to continue providing you with high quality wastewater services.
If you have any questions, please contact us:
Wastewater Collection and Conveyance
Engineering Services Division
Public Works, Peel Region
Email: construction@peelregion.ca
Phone: 905-791-7800 ext. 4409
BRAMPTON, ON (April 22, 2025) – Peel Region is offering residents free confidential paper shredding at select Community Recycling Centres (CRCs) on the following dates:
- May 10: Fewster CRC
- May 24: Bolton CRC
- May 31: Heart Lake CRC
Paper shredding on these dates will be available during the regular business hours of 8:30 a.m. to 4:30 p.m.
Residents can bring unbound paper documents such as taxes, bills, income statements and personal information.
To keep traffic flow moving quickly and efficiently, visitors will not be able to stay and watch their documents be shredded. Along with your papers, we encourage residents to bring non-perishable food items to donate to a local food bank.
Regular fees apply to all other items brought to the CRC for disposal.
As construction on the Hazel McCallion Line Light Rail Transit progresses, communities in Mississauga South can expect the following construction activities in the coming months:
- Road widening activities on the east side of Hurontario Street, including construction of the multi-use path.
- Civil works will realign Oriole Avenue further east, between Eaglewood Boulevard and Inglewood Drive, adjacent to the new Mary Fix Creek floodwalls.
- Installation of guideway and track works connecting Port Credit Station and Eaglewood along the west side of Hurontario Street.
- Removal of old telecommunication and hydro poles along the west side of Hurontario to help facilitate the permanent restoration of driveways and exiting boulevard.
- Installation of new hydro poles and the pulling of overhead and underground electrical cables, connecting adjacent properties to the new hydro infrastructure with temporary power outages
- Installation of permanent traffic signals at Park Street, Mineola Road, Indian Valley/Pinewood Trail and Pinetree Way intersections.
As construction staging moves to the center of the roadway for guideway, track, and LRT stop construction, we remind the motorists that permanent turning restrictions will be implemented to ensure the safe flow of traffic.
Most work is scheduled from Monday to Saturday from 7 a.m. to 7 p.m. and will take place within the staged area separated by traffic barrels and temporary fencing. Temporary closures of roadways at intersections will be required to ensure that crews onsite are able to safely complete the work. Some overnight and weekend work may also be required. Additional notification will be provided when there is a requirement for a temporary road closure, overnight, or Sunday work. We will also communicate with individual property owners concerning potential property access requirements such as temporary power outages, utility connections, and temporary driveway closures for final restoration and boulevard grading. Additional signage will also be placed to inform motorists and pedestrians about any sidewalk closures or changes to traffic configuration.
The attached construction notice has been posted on our website and will be hand delivered to residents in the area over the coming weeks.
The Peel Region Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.
Your water will be turned off on Wednesday, April 23rd, from 9:00am to 5:00pm. If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.
Property owner/manager responsibilities during a water interruption
As a property owner/manager, it is your responsibility to:
- Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
- Notify the fire alarm company if the interruption could affect an alarm system.
- Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.
After the water interruption
When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.
Important note
After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:
- 905-791-7800 extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
- 905-791-7800 extension 4409 (after hours or statutory holidays)
If you have any questions, please contact us.
Construction Inspections
Engineering Technical Services Division
Operations Support, Public Works
Email: zzgetsdevadmin@peelregion.ca
Phone: 905-791-7800 extension 3246 / 3247 (8:30 a.m. to 4:00 p.m. – Monday to Friday)
Phone: 905-791-7800 extension 4409 (after hours or statutory holidays)
INTERRUPTION DETAILS
Date and Time: Wednesday, April 23rd, 9:00am to 5:00pm
Location: 1081 Serson Avenue
Addresses Affected: 1074 – 1093 Serson Avenue, 1217 and 1227 Strathy Avenue Mississauga, ON
Project #: C-604062
Regional Inspector: Phemelo Mpoloka
Telephone # 437-220-8917
905-791-7800 ext. 3246/3247
BRAMPTON, ON (April 14, 2025) – Peel Region will be collecting single-use and rechargeable batteries at the curb starting April 21.
Check your waste collection calendar to find your battery pickup day.
Here’s how to prepare and set out your batteries for collection:
- Put your used single-use and rechargeable batteries in a transparent, sealed bag.
- Tape the ends of all rechargeable and 9V batteries.
- On your battery pickup day, place your battery bag on top of your closed green bin. If you don’t have a green bin, place your battery bag beside your recycling bags.
Thanks to Peel residents, we’ve collected more than 240,000 kgs of batteries that could have otherwise ended up in the landfill.
If you miss your battery pickup day, don’t worry. Check RecycleYourBatteries.ca to find a free drop-off location near you to safely dispose of used and old batteries throughout the year. You can also drop off batteries for free year-round at any Community Recycling Centre near you.
Batteries should never be put in your garbage, recycling, or organics bins – they can cause fires in collection trucks and at facilities, putting workers at risk. By properly disposing of batteries, you’re helping to keep hazardous materials out of landfills, protecting our environment and our Peel community.
BRAMPTON, ON (April 14, 2025) – Peel Region offices and non-emergency services will be closed for the Good Friday holiday on Friday, April 18, 2025.
The following non-emergency services are closed and will reopen on Monday, April 21, 2025:
- Service Peel Counters
- ServiceOntario Counter
- Dental Services Contact Centre and Dental Clinics
- Family Health Call Centre
- Healthy Sexuality Clinics (with the exception of the Meadowvale Healthy Sexuality Clinic, which will reopen on Tuesday, April 22, 2025)
Peel Works Harm Reduction mobile vans will be closed on Friday, April 18, 2025, and return to regular operating hours on Saturday, April 19, 2025.
Human Services
Early Years and Child Care Services will be closed on Friday, April 18, for Good Friday and will reopen on Monday, April 21. Child Care Subsidy will be closed on Good Friday and Easter Monday and will reopen on Tuesday, April 22.
Housing Services, Client Services will be closed on Friday, April 18 (Good Friday) and Monday, April 21 (Easter Monday) and will reopen on Tuesday, April 22.
Ontario Works will be closed on Friday, April 18 (Good Friday) and Monday, April 21 (Easter Monday) and will reopen on Tuesday, April 22.
Emergency shelter, food, or personal support
For urgent homelessness supports, including food, supplies, referrals, and shelter, call the Street Helpline 24/7 at 1-877-848-8481. For information on emergency shelter, visit the emergency shelter webpage or call 905-450-1996.
Emergency Peel Living Maintenance Requests
For emergency Peel Living maintenance requests, contact the 24-hour request line at 905-790-7335.
Vaccination Clinics
Routine school immunization clinics will be closed on Friday, April 18, 2025, and Monday, April 21, 2025. To check for available clinics and to book your appointment, visit routine school immunization.
TransHelp
To travel on Friday, April 18, and Saturday, April 19, you must call 905-791-1015 or book online by 7 p.m. on Thursday, April 17.
On Friday, April 18 (Good Friday)
- Call us at 905-791-1015 if you need to cancel your trip.
- Flexible (same-day) trips will not be provided.
- All subscription trips will be cancelled, with the exception of dialysis trips.
- TransHelp will operate from 6 a.m. to 1 a.m.
- The TransHelp office will be closed and unable to process applications, payments, or feedback.
We offer bookings up to 7 days in advance. Consider booking your next trip early to ensure your holiday travel.
Email transhelp@peelregion.ca or call 905-791-1015 with any questions.
Public Transit
Visit Brampton Transit and Mississauga Transit for holiday schedules.
Waste Collection
There will be no change to your waste collection schedule due to Good Friday. Check your collection calendar to find your pickup day or sign up to receive free waste collection reminders.
All Community Recycling Centres (CRCs) will be closed on Friday, April 18, Sunday, April 20, and Monday, April 21. CRCs will be open on Saturday, April 19, and will resume regular operations on Tuesday, April 22.
Peel Art Gallery, Museum and Archives (PAMA)
PAMA will be closed on Friday, April 18, 2025. We welcome visitors to explore our historic spaces on Monday, April 21, for a family fun activity to celebrate Spring. Admission will be complimentary throughout April, courtesy of the Sikh Foundation of Canada.
The Peel Region Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.
Your water will be turned off on Tuesday, April 15th, from 9:00am to 5:00pm. If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.
Property owner/manager responsibilities during a water interruption
As a property owner/manager, it is your responsibility to:
- Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
- Notify the fire alarm company if the interruption could affect an alarm system.
- Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.
After the water interruption
When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.
Important note
After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:
- 905-791-7800 extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
- 905-791-7800 extension 4409 (after hours or statutory holidays)
If you have any questions, please contact us.
Construction Inspections
Engineering Technical Services Division
Operations Support, Public Works
Email: zzgetsdevadmin@peelregion.ca
Phone: 905-791-7800 extension 3246 / 3247 (8:30 a.m. to 4:00 p.m. – Monday to Friday)
Phone: 905-791-7800 extension 4409 (after hours or statutory holidays)
INTERRUPTION DETAILS
Date and Time: Tuesday, April 15th, 9:00am to 5:00pm
Location: 31 Inglewood Drive
Addresses Affected: 22 – 76 Inglewood Drive
Mississauga, ON
Project #: C-603601
Regional Inspector: Phemelo Mpoloka
Telephone # 437-220-8917
905-791-7800 ext. 3246/3247