Transit

MiWay will be conducting it’s annual customer experience measurement program in April and May.

MiWay riders and non-riders are invited to participate in the customer satisfaction survey from April 14 – 30 online and in-person. Members of the public are invited to complete the survey at terminals, bus stops, on-board buses and digitally through the MiVoice engagement platform, QR codes, social media and bus shelter ads. The purpose of the survey is to measure customer satisfaction with our services and identify areas for improvement.

Your insights will help us:

• Improve overall rider satisfaction.
• Enhance safety and reliability.
• Strengthen customer service channels.
• Identify barriers and encourage new riders to use MiWay.
• Strengthen customer service and communication channels.

Participating in our survey only takes approximately 5 minutes and your responses will remain confidential.

By completing the survey, you directly influence the future of transit services in Mississauga. Every response brings us closer to achieving a transit system that works best for everyone.

Please participate in the Survey by April 27, 2025.

Take the Survey:

https://www.surveymonkey.com/r/MIWAY2025

Please be advised that stop #0878 on WB Dundas Street at Neilco Court will be out of service effective Tuesday April 15 until Tuesday April 29 for continuing watermain construction works.

Patrons will be directed to the previous stop #1192 at Jarrow Avenue which is approximately 175 metres east.

Stop #0878 is serviced by Route 1W and 1CW with continued accessible bus service at Stop #1192.

Please be advised that stop #0497 on NB Cawthra Road at North Service Road will continue to be out of service until further notice for construction works.

Patrons will be directed to the next stop #0498 at Tedwyn Drive which is approximately 200 metres north.

Stop #0497 is serviced by Route 8N with continued accessible bus service at stop #0498.

Upcoming GO Service changes that will impact Peel region which will take effect beginning April 5, 2025. Metrolinx is expanding transit options by adding more GO train service, giving our customers more flexibility and choice. We are expanding transit and connecting people to more places, employment, and opportunities across the region.

Metrolinx conducts comprehensive reviews and adjustments to GO Transit schedules throughout the year. This is done to ensure that services align with customer needs and resources are allocated to where they are most needed.

GO Train Service Adjustments:

We’re adding more train service on the Kitchener Lines, giving you more flexibility and choice to get where you’re going.

Lakeshore West Line:

Starting April 5, we’re adjusting service on the Lakeshore West line.

• Two late-evening trips will be replaced with GO bus service Mondays through Thursdays to accommodate construction at Long Branch GO. Click here to learn more about the construction at Long Branch GO.
• We’re also adjusting schedules to better reflect actual travel times. Some trips on the Lakeshore West line will depart up to six minutes earlier or later. Two late-night Niagara Falls trips will depart earlier:
  • Eastbound 9:09 p.m. trip from Niagara Falls will depart earlier at 8:52 p.m.
  • Westbound 10:22 p.m. trip from Union Station will depart earlier at 10:07 p.m.
• Bike coaches are back on train trips that serve Niagara Falls for the season. Learn more about taking your bike onboard our trains.

 We encourage all customers to check updated schedules before traveling.

Some bus routes will have more frequent service, while others will have updated schedules to align with GO Transit train service.

February 18, 2025