Applications for two City of Mississauga flood prevention rebates now open

By Announcement, Resources, Stephen’s Initiatives, Ward 1

Councillor Dasko is happy to share another update, as promised.

Both rebates provide financial support to Mississauga residents who install water-resistant materials or other flood prevention measures within their home or on their property.

February 12, 2025

Today, the City launched two flood prevention rebates to help residents offset the cost of installing measures to limit flooding in and around their homes. These two programs offer up to a total of $10,500 in financial support for eligible Mississauga homeowners.

City rebate programs

The City has launched two rebate programs to help offset the cost of upgrades for Mississauga homeowners.

  • Flood Resilience Rebate: is a City rebate program created to help those who had flood damage and installed eligible water resilient materials and other measures to make their homes more resistant to future flooding. The rebate pays for up to 50 per cent of the cost of these materials, labour and tax, up to a maximum of $3,000.
  • Basement Flooding Prevention Rebate: is a City rebate program created to replace the Foundation Drain Collector Sump Pump Subsidy. This new city-wide rebate program offers up to $7,500 to pay for eligible basement flood prevention measures, such as a sump pump or downspout disconnection.

Apply for the Flood Resilience Rebate

To be eligible, you must be a registered owner of a detached home, semi-detached home, duplex or townhouse within Mississauga. To provide proof of ownership, you must provide a copy of your City tax bill. The name on the application must match the registered owner listed on the tax bill. You must have experienced flood damage on or after the July 8, 2013, storm event. Only one registered owner per residential address is eligible to receive a rebate.

Residents must complete a rebate application and submit it with a copy of their City tax bill and proof of eligibility, including:

  • Proof of flooding: such as an insurance claim or photos of flooding in the residential dwelling.
  • Proof of eligible work: such as receipts for purchased materials.
  • Proof of payment: such as paid invoices from a contractor for completed work.

You can submit your application and supporting documentation online or by mail.

Applications will be accepted until December 31, 2025.

Apply for the Basement Flooding Prevention Rebate

To be eligible, you must be a registered owner of a detached home, semi-detached home, duplex or townhouse within Mississauga. To provide proof of ownership, you must provide a copy of your City tax bill. The name on the application must match the registered owner listed on the tax bill. All measures must be installed by a professional with a valid City of Mississauga business license.

Residents must complete a rebate application and submit it with a copy of their City tax bill and proof of eligibility, including:

  • Proof of eligible work: such as quotes for work to be completed.
  • Proof of payment: such as paid invoices from a contractor for completed work.

Retroactive applications for measures installed after July 16, 2024, prior to launch of the program, will be accepted until August 1, 2025.

New applications can be made for measures installed on February 12, 2025 and after. This type of application has two stages, pre-approval and final approval. For further information, please visit the rebate program webpage.

You can submit your application and supporting documentation online or by mail.

This is an ongoing program that is subject to Council approval.

Useful links

February 12, 2025
Love1

Flood Resilience and Basement Flooding Prevention Rebates – FAQ’s

By Issues, Resources

General Questions – FAQ

When can applications be submitted?
Both rebate programs are set to be open February 12, 2025.

We’ve been contacted by contractors to undertake works, are these programs mandatory?
No, all rebate programs are voluntary.

How do I obtain a qualified/reputable contractor?
This is the responsibility of the homeowner, as with any works done on private property. City staff are creating guidance to warn residents about fraudulent practices that will be on the City’s website at launch of the programs.

In cases where the work requires the contractor to have a valid Mississauga business licence, how do I confirm this?
Please call 311 to confirm

Is the existing FDC Sump Pump Subsidy ending? Can I still apply for a Sump Pump subsidy?
The FDC Sump Pump Subsidy program is proposed to end February 3, 2025. Sump pumps installed up to this date are still eligible to apply for this subsidy as the program ends and transition to the new rebate program begins.
After February 3, 2025, residents will be eligible to apply to the Basement Flooding Prevention Rebate (applications open February 12th), which includes measures such as sump pumps for the same amount of $6,000.
Flood Resilience Rebate – The program provides a rebate of 50% of the invoiced cost up to a lifetime maximum of $3,000 to support residents with the installation of water resistant-materials and other measures.

Who is eligible for a rebate?
Registered owner of a detached home, semi-detached home, duplex or townhouse within the City of Mississauga that have experienced flood damage from the July 8, 2013 event or after.

What is eligible for a rebate?
At launch of the program a Flood Resilient Materials catalogue will be provided for a full list of allowable flood-resilient measures. Examples may include:
Interior Options
• Wall construction
• Floor design
• Raise Utility Hardware (e.g. electrical outlets)
• Moisture alarms
Exterior Options
• Grading adjacent to house
• Damp-proofing membrane/Coating for exterior foundation
• Corrugated steel window well and cover

I installed ‘resilient’ materials after the July 16, 2024 storm event. Can I still apply for the rebate?
Yes, you may submit a retroactive application for materials/works, prior to launch of the program.

I installed ‘resilient’ materials in my basement prior to July 16th, 2024. Can I apply for the rebate?
Yes, the rebate is open to anyone who experienced flood damage from the July 8, 2013 event or after.

How to apply?
An online application form will be available on the City’s website at launch.
What are the application requirements/documents?
a) Proof of ownership
b) Proof of flooding
c) Proof of eligible work and payment
d) Photos of installation

Details of application requirements/documents will be available on the City’s website.

When will I receive payment?
Applicants will be notified by email whether the application has been approved/declined or requires additional information.
Rebates are paid out in order they are received, and it may take 8 to 10 weeks for approved applicants to receive a cheque in the mail.
Basement Flooding Prevention Rebate – The Program provides a rebate of up to $7,500 to support residents with the installation of basement flooding prevention measures.

Who is eligible for a rebate?
Registered owner of a detached home, semi-detached home, duplex or townhouse within the City of Mississauga.

What is eligible for a rebate?
Proposed Prevention Measures:
• Sump pump $6,000
• Foundation drain (weeping tile) pipe capping $1,000
• Downspout disconnection $125/per, total $500
• Storm lateral backwater valve $1,500

I installed measures (e.g. sump pump) after the July/August, 2024 storm events. Can I still apply for the rebate?
Yes, you may submit a retroactive application for measures installed after July 16, 2024, prior to launch of the program (up to August 1, 2025).

I installed a sump pump many years ago. Can I apply for a rebate today?
If you have had a sump pump for 10 years or more (i.e. prior to Feb. 2015), you’re eligible to apply for the rebate to install a ‘renewal’ sump pump.

I have a receipt for a sump pump installed 5 years ago. Can I apply for the rebate?
Rebate applications are eligible for measures installed after July 16, 2024. Renewal sump
pump applications are eligible after 10 years or more.

I have received a rebate for my sump pump installation. Are there other measures I can apply for?
Yes. If you have not capped your foundation drain or disconnected your downspouts, for example, these measures are eligible to apply.

I received the rebate, can I update/replace my sump pump in the future?
Yes, the program accepts applications for rebate of a ‘renewal’ sump pump installed every 10 or more years.

How to apply?
An online application form will be available on the City’s website at launch.

What are the application requirements/documents?
a) Proof of ownership
b) Detailed quote/invoice of eligible works
c) May require building permit
Details of application requirements/documents will be available on the City’s website.

When will I receive payment?
Applicants will be notified by email whether the application has been approved/declined or requires additional information.
Rebates are paid out in order they are received, and it may take 8 to 10 weeks for approved applicants to receive a cheque in the mail.

January 27, 2025
Love1

Update – Action Plan for Stormwater and Flood Mitigation

By Announcement, Resources, Ward 1

Councillor Dasko is happy to share another update, as promised.  Resulting from the last report and Councillor Dasko’s advocacy for his residents councils direction was to staff to come back to Council.  Yesterday, on September 25, 2024 with Corporate Report: 10.2. entitled “Council Update – July and August 2024 Extreme Rainfall Events” (attached). This report, which was passed by Councillor Dasko and his colleagues unanimously, is an action-oriented approach to accelerating flood mitigation initiatives, inspection enhancements and increased maintenance and operation activities. Councillor Dasko has also attached his motion for your perusal which was again unanimously passed by all of council.

Watch Council Sept 25, 2024 Item 7.4 (running from 31.03-1.11) Emma Calvert sharing Corporate report 10.2.

View the report 

The following items were passed and are to be actioned:

  • A Residential Compassionate Flood Relief Grant Program to provide a one-time grant of $1,000 to Mississauga residential property owners who incurred damages as a result of basement flooding following the weather events on July 16, 2024, or August 17 and 18, 2024, as a result of Councillor Dasko’s motion on September 11, 2024.
  • A basement flooding prevention rebate program to provide up to $6,800 to make basement flood prevention improvements more affordable.
  • With the number of staff meetings with Councillor Dasko he was pleased to see that staff were convinced to step up the timeline of new and accelerated stormwater projects, as outlined in the Project-based action plan includes accelerating the Design and Construction of the Dixie-Dundas Flood Mitigation Project by 6 years, including infrastructure improvement projects in 2025, 2026, 2027, with a completion year of 2028.
  • Enhancements to routine maintenance of stormwater infrastructure
  • City staff will work further with local authorities like the TRCA, Alectra, and the Emergency Management Team to identify opportunities to enhance public alerting to residents during localized flooding.
  • Staff have been directed to prepare and submit applications to the Municipal Housing Infrastructure Program – Housing-Enabling Water Systems Fund (second intake- November 1, 2024) and Housing-Enabling Core Services Stream programs to support the Dixie-Dundas Flood Mitigation Project.

Furthermore, at the Region of Peel, Regional Council passed a motion on September 12, 2024 to have an increase in the Sanitary Backwater Valve Rebate Program. The program is available to property owners in priority areas in Peel who had experienced sanitary flooding because of a storm event in the past 10 years. Residents living in neighborhoods outside the priority areas can also apply for a subsidy if they have reported flooding to Peel Region in the past or have an insurance claim. Subsidies are 60% of the invoiced cost, up to a maximum $1,500. Residents are asked to call Peel Region at 905-791-7800 to confirm eligibility for the backwater valve subsidy before proceeding with an installation. For more information please visit peelregion.ca.

Please note that there will be an upcoming City-wide Public Information Session for 2024 Flood Events.  Councillor Dasko will share more details when they are announced.

September 26, 2024
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CITY OF MISSISSAUGA – NOTICE OF COMPLETION – Municipal Class Environmental Assessment Study Dixie

By Announcement, Planning & Development, Resources

Dundas Flood Mitigation Project

WHAT?

  • The lands south of Little Etobicoke Creek
    surrounding Dixie Road, referred to as “Dixie-
    Dundas” for this project, are subject to flooding as
    a result of spilling from the creek during high flow
    conditions. This urban area consists of a variety of
    commercial, industrial, residential, and park land
    uses.
  • The study area of this Schedule ‘C’ Municipal Class
    Environmental Assessment (EA) has been broken up
    into the “Dixie Area” and the “Dundas Area” for
    identifying flood mitigation solutions.

WHERE?

WHY?

  • The City of Mississauga has an interest to protect
    flood-vulnerable residences and businesses as well as
    to intensify Dixie-Dundas area to fulfill the vision of
    growth expressed in the Dundas Connects Master Plan.

HOW?

In consultation with the public and agencies, the alternative solutions for both the “Dixie Area” and the “Dundas Area” have been evaluated to identify preferred design concepts for each.

“Dundas Area” preferred design:

  • Floodplain widening
  • 25 m – channel crossing bridge at Dundas Street
  • Sanitary sewer relocation
  • Floodproofing earthen berm at 1607 Dundas Street

“Dixie Area” preferred design:

  • Floodplain widening with lowered creek invert
  • 50 m – channel crossing bridge at Dixie Road
  • Sanitary sewer relocations

PROJECT FILE

An Environmental Study Report is now available for public review and comment for 30 days on the City’s website:
http://www.mississauga.ca/flooding

Interested persons may provide written comments to our project team by April 30, 2024. All comments are requested to be sent directly to the Project Managers listed below. Previous study information, including the Public Information Centres and the study area expansion bulletin, is available on the above webpage.

Anthony Di Giandomenico, P.Eng.
Project Manager
City of Mississauga
300 City Centre Drive
Mississauga, ON L5B 3C9
(905) 615-3200, ext. 3491
anthony.digiandomenico@mississauga.ca

Amanda McKay, P.Eng., PMP
Consultant Project Manager
Matrix Solutions Inc.
3001-6865 Century Avenue
Mississauga, ON L5N 7K2
(289) 323-3780
amckay@matrix-solutions.com

April 3, 2024
Love1

Our Community

By Ward 1

In hearing your passion, hope, and ideas for the future of Ward 1, I know more than ever, we must be united to ensure this great community is always our place to call home.

January 20, 2019
Love2

SCHEDULED WATER SUPPLY INTERRUPTION NOTICE – 954 & 956 Fourth St, Mississauga. – Tuesday, July 22nd, 2025, from 11:00am- 5:00pm

By Resources, Ward 1

The Peel Region Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.

Your water will be turned off Tuesday, July 22nd, 2025, from 11:00am- 5:00pm. If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.

Property owner/manager responsibilities during a water interruption

As a property owner/manager, it is your responsibility to:

  • Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
  • Notify the fire alarm company if the interruption could affect an alarm system.
  • Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off

After the water interruption

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.

Important note

After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:

  • 905-791-7800 extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
  • 905-791-7800 extension 4409 (after hours or statutory holidays)

 

If you have any questions, please contact us.

Construction Inspections

Engineering Technical Services Division

Operations Support, Public Works

Email: zzgetsdevadmin@peelregion.ca

Phone: 905-791-7800 extension 3246 / 3247 (8:30 a.m. to 4:00 p.m. – Monday to Friday)

Phone: 905-791-7800 extension 4409 (after hours or statutory holidays)

 

INTERRUPTION DETAILS

Date and Time: Tuesday July 22, 2025. From 11:00am to 5:00pm

Location:  954 & 956 Fourth St, Mississauga.                           

Addresses Affected:  936-1018 FOURTH ST; 1140 OGDEN AVE; 1138 MEREDITH AVE                        

Project #:  C-604309

Regional Inspector: Vijay Patel

Telephone #   437-220-6987.

 

 

 

July 18, 2025
Love0

SCHEDULED WATER SUPPLY INTERRUPTION NOTICE – 1460 Kenmuir Avenue, Mississauga. – Wednesday, July 23rd, 2025, from 9:00am- 5:00pm

By Resources, Ward 1

The Peel Region Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.

Your water will be turned off Wednesday, July 23rd, 2025, from 9:00am- 5:00pm. If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.

Property owner/manager responsibilities during a water interruption

As a property owner/manager, it is your responsibility to:

  • Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
  • Notify the fire alarm company if the interruption could affect an alarm system.
  • Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.

After the water interruption

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.

Important note

After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:

  • 905-791-7800 extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
  • 905-791-7800 extension 4409 (after hours or statutory holidays)

If you have any questions, please contact us.

Construction Inspections

Engineering Technical Services Division

Operations Support, Public Works

Email: zzgetsdevadmin@peelregion.ca

Phone: 905-791-7800 extension 3246 / 3247 (8:30 a.m. to 4:00 p.m. – Monday to Friday)

Phone: 905-791-7800 extension 4409 (after hours or statutory holidays)

INTERRUPTION DETAILS

 

Date and Time: Wednesday July 23rd, 2025. From 9:00am to 5:00pm

Location:  1460 Kenmuir Avenue, Mississauga.                           

Addresses Affected:  1459-1486 KENMUIR AVE, Mississauga.                               

Project #:  C-603894

Regional Inspector: Vijay Patel

Telephone #   437-220-6987.

 

 

 

July 18, 2025
Love0

SCHEDULED WATER SUPPLY TEST SHUTDOWN – 1460 Kenmuir Ave, Mississauga – Tuesday, July 22nd, 2025. From 9:00 am to 11:00am

By Resources, Ward 1

The Region of Peel Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we work on the system or conduct tests.

On Tuesday, July 22nd, 2025. From 9:00 am to 11:00am. Please expect a brief water outage and loss of water pressure while we work in your area.  If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.

Property owner/manager responsibilities during a water interruption

As a property owner/manager, it is your responsibility to:

  • Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
  • Notify the fire alarm company if the interruption could affect an alarm system.
  • Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.

After the test shutdown

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.

Important note

After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:

  • 905-791-7800, extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
  • 905-791-7800 extension 4409 (after hours or statutory holidays)

If you have any questions, please contact us.

Construction Inspections

Engineering Technical Services Division

Operations Support, Public Works

Email: zzgetsdevadmin@peelregion.ca

Phone: 905-791-7800 extension 3246 / 3247 (8:30 a.m. to 4:00 p.m. – Monday to Friday)

Phone: 905-791-7800 extension 4409 (after hours or statutory holidays)

 

INTERRUPTION DETAILS

Date and Time:         Tuesday July 22nd, 2025. From 9:00am to 11:00am

Location:                    1460 Kenmuir Ave, Mississauga.

Affected Addresses:  1459-1486 KENMUIR AVE.

Project #:                   C-603894

Regional Inspector: Vijay Patel

Telephone #               437-220-6987.

 

July 18, 2025
Love0

Encampments in Mississauga: A complex issue demanding compassionate solutions

By Announcement, Resources

Mississauga’s approach to homelessness is grounded in dignity and respect for every individual, including those living in encampments.

July 18, 2025

Homelessness in Mississauga is more than just a hidden problem – it’s a clear sign of the real challenges facing our community. It’s a complex issue with deep roots, affecting many cities across Ontario. Anyone can find themselves unhoused at any point no matter of age, gender, background. Every individual living in an encampment has a unique story, and their housing situation shouldn’t define how they are treated by community.

Inadequate housing, funding shortfalls, overwhelmed shelters, limited resources, and personal circumstances such as job loss, mental health issues, and substance abuse, have led to many residents facing eviction, and lacking the means to provide for themselves and their families. Not everyone chooses to live in an encampment. For many, it’s a last resort when they have nowhere else to turn to.

Across Mississauga, encampments have sprouted up in parks, under bridges, and in vacant lots, highlighting the urgency of this issue for all to see.

Compassionate, co-ordinated response

Every individual in Mississauga, including those living in encampments, deserve dignity and respect. This sentiment underscores Mississauga’s approach to addressing the issue, focusing on compassion and support rather than be punished.

On June 26, Peel Region Council approved a new Co-ordinated Homeless Encampment Response, establishing a consistent, compassionate and collaborative human rights-based approach to supporting people experiencing homelessness in Mississauga.

Mississauga’s approach is grounded in dignity and respect for every individual, including those living in encampments. The City, in partnership with Peel Region and community organizations, is committed to a coordinated, human rights-based response that balances the needs of encampment residents with those of the broader community.

Key elements of the Regional response:

  • Staff from local municipalities, Peel Region, police, and outreach agencies work together to assess and respond to encampments.
  • An encampment is evaluated for health and safety risks, with voluntary relocation prioritized.
  • Outreach teams provide on-site support, including hygiene products, food, and referrals to shelter and health services.
  • Certain public spaces are designated ‘No Encampment Zones’, areas unsuitable for encampment due to safety concerns, with clear protocols for removal and support.

Collaborative efforts and challenges

Protocols developed and approved by Regional Council form the basis for Mississauga’s response to encampments. The City of Mississauga, with its and community partners, continues to work on appropriate responses that uphold the rights of those living outdoors while providing safe housing options and necessary supports. The Peel Street Outreach team plays a crucial role in this effort, conducting regular wellness checks and facilitating referrals to alternative shelter and supportive services.

However, the challenge is daunting. Peel’s emergency shelter system is currently operating at 130 per cent capacity, forcing the Region to contract with hotels for overflow rooms. This strain on resources highlights the urgent need for increased funding and support from provincial and federal governments.

Funding challenges

Despite these coordinated efforts, resources are stretched thin. Peel Region’s emergency shelter system is operating at 130 per cent capacity, requiring the use of hotels for overflow. There is a significant funding gap: Peel Region residents receive $578 less per person annually from the Government of Ontario for municipal and social services compared to other regions, amounting to an $868 million shortfall each year. This impacts critical services including housing, mental health, and youth programs.

There are simply not enough resources to meet the growing need. Addressing the issue of unhoused individuals and encampments requires ongoing, increased investment and a shared commitment from all levels of government.

Proactive steps and initiatives

Despite these challenges, Mississauga is taking proactive steps to address the housing crisis. The City recently approved a Community Improvement Plan (CIP) that will provide $44 million in funding to encourage the construction of more affordable rental housing.

Initiatives like the Open Window Hub provide a safe, welcoming space for individuals experiencing homelessness or at risk of homelessness.

The Open Window Hub offers access to social workers, housing support, mental health resources, and basic needs such as food, hygiene products, and computer access. Since its launch, this program has connected hundreds of individuals with vital services, including finding shelter, and beginning pathways to permanent housing. Every client who has secured stable housing, reconnected with family, or accessed addiction and mental health supports through referrals made at the Hub is a success story.

At a glance:

  • In 2024, Open Window Hub served 6,700 people
  • 20,889 request for supports (1,823 request for housing)
  • 19,371 referrals to Regional supports
  • 1,441 referred to Regional shelter or stay the night programs

Resources and support for individuals in encampments

Several resources and support services are available to individuals living in homeless encampments in Mississauga. The Peel Street Outreach Team provides on-location services, including hygiene products, food, and referrals to shelters and other supportive services.

If a resident is in need or worried about someone, they can call the Region of Peel Street Help Line at 1-877-848-8481. The helpline is available 24 hours a day to support the unhoused.

  • If you need an immediate place to stay, there are shelters available for youth, families, adults and people fleeing violence or abuse.
  • Call 905-450-1996 if you need a safe place to stay or shelter access.
  • Visit mississaugalibrary.ca/OWH to learn about the resource and information Open Window Hub. On-site services include complimentary light snacks every weekday, and lunch on Tuesdays and Fridays. Staff are available to assist with resource navigation and connecting to Wi-Fi and hotspots at facilities. The Open Window Hub is located on Level 2 of the Hazel McCallion Central Library. Hours of operation are Monday to Friday, 9 a.m. to 4 p.m. If you or someone you know needs assistance, please contact the Open Window Hub at 905-615-3200, ext. 3541 to seek support.
  • Community Centre Shower Access Pass: Individuals can obtain a no cost Shower Access Pass at the reception desk of various recreation locations during daily operating hours. Hours will vary by location and are subject to change. Learn more at mississauga.ca/homelessness or visit the participating facilities for details.
  • Food Banks: Call 211 or Region of Peel at 905-791-7800 or visit peelregion.ca. There are programs that distribute free groceries or vouchers to eligible individuals and families on low incomes.
  • Transitional housing: Transitional housing for youth is a temporary, supportive type of housing. It offers structure, supervision, support, and life skills to help young people go from homelessness to permanent housing. Visit Region of Peel Transitional Housing for more information.
  • Housing Services: Apply online or phone 905-453-1300 during office hours to complete a new application.
  • Mental health supports:
    • Distress Centre of Greater Toronto 905-278-7208
    • Kids Help Phone at 1-800-668-6868
    • EveryMind’s 24/7 Crisis Response Service at 905-278-9036
    • Peel Public Health at 905-799-7700
  • Peel Region: Call 905-791-7800 or toll free: 1-888-919-7800 or visit peelregion.ca for homeless or at-risk of homelessness support. Services include emergency and transitional shelters, street outreach, support services and help to find permanent housing.

Homelessness trends and statistics

Homelessness in Mississauga has been on the rise, reflecting broader trends seen across Ontario. In November 2024, Peel Region completed its Point in Time (PiT) count, a community-level measure of homelessness at a single point in time that provides both local and national insights. That exercise reveals the proportion of unsheltered (living outdoors or in encampments) is smaller in Peel than in many neighbouring regions, with about 12 per cent of the unhoused population being unsheltered, compared to higher percentages elsewhere.

While the overall number of unhoused individuals is rising, the majority are accessing shelters or other supports. Only a small minority live in encampments, and ongoing efforts are made to connect them with services and safer alternatives.

Community responsibility and support

As Mississauga continues to navigate this complex issue, City officials emphasize the importance of community understanding and support. Residents are encouraged to report non-emergency concerns to 311, while any immediate threats to safety should be directed to 911. For those concerned about individuals experiencing homelessness, the Peel Street Outreach team operates a 24-hour helpline at 1-877-848-8481, providing support and resources for unhoused individuals.

The story of being unhoused in Mississauga is about people, not just numbers. The City’s focus remains on compassion, dignity, and building long-term solutions through community-wide efforts while ensuring safe and accessible public spaces for the entire community. The City will maintain collaborative efforts with other levels of government, community agencies to facilitate access to supportive services for residents. Every person living in Mississauga deserves a safe and secure place to call home.

July 18, 2025
Love0

Serving up community at the 5th annual Open Window Hub BBQ

By Announcement, Events, Resources

Connecting our community to over 35 local organizations providing support for homelessness and mental health challenges.

July 18, 2025

Everyone is welcome at the 5th Annual Open Window Hub Community BBQ being held on Thursday, July 24, at the Mississauga Valley Community Centre, rain or shine.

This free, family-friendly event provides residents with the opportunity to connect with over 35 local organizations, including Region of Peel Housing, CMHA Street Outreach, and Peel Regional Police Divisional Mobilization Unit (DMU). Residents can drop-in, get information and resources while enjoying a free lunch. Whether they’re looking to learn more about community support, pick up essential items like hygiene kits or hats, or spend time with neighbours, all are welcome!

If you or someone you know is struggling with homelessness or mental health challenges, this event offers helpful resources and support, especially as we look ahead to the colder months.

Event details

What

Open Window Hub Community BBQ

When

Thursday, July 24, 2025
10 a.m. to 2 p.m.

Where

Mississauga Valley Community Centre (Pavilions A & B)
1275 Mississauga Valley Blvd.
Mississauga, ON

Who

Everyone is welcome. Residents of all ages, families, and anyone interested in learning more about homelessness and mental health supports in the city.

Cost

Free

About Open Window Hub

The Open Window Hub is a resource and information centre dedicated to empowering unhoused individuals and families, and those experiencing mental health challenges.

Core services include:

  • Complimentary snacks (Monday to Friday)
  • Free lunch every Tuesday and Friday at noon
  • Support with housing, mental health, employment, and resource navigation
  • Wi-Fi and computer access

Location and hours:

  • Hazel McCallion Central Library (2nd Floor): Monday to Friday, 9 a.m. to 4 p.m.
  • Port Credit Library: Wednesday 9:30 a.m. to 4 p.m., Friday 10 a.m. to 4 p.m.
  • Clarkson Library: Thursday 11 a.m. to 4 p.m.
  • All sites closed on statutory holidays

Contact information:

  • Open Window Hub: 905-615-3200 ext. 3541 (Monday to Friday, 9 a.m. to 4 p.m.)
  • 24/7 Peel Street Helpline: 1-877-848-8481
  • For emergencies: Call 911

Learn more about the Open Window Hub and additional homelessness supports available in Mississauga.

July 18, 2025
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WATER INTERRUPTION NOTICE Watermain Replacement and Improvement 1770 and 1810 Dundas Street East – Friday July 18, 2025 between 8 a.m. and 6 p.m.

By Resources, Ward 1

Project 18-1310 C2

Peel Region regularly maintains and repairs the watermains in your area. Sometimes, we need to turn off your water supply while we do this work.

Your water will be turned off on Friday July 18, 2025 between 8 a.m. and 6 p.m. If we need to reschedule this work due to weather or other unexpected events, we’ll let you know the new date and time.

Property owner/manager responsibilities during a water interruption
As a property owner/manager, it is your responsibility to:
• Ensure maintenance, mechanical or plumbing staff are on site during the interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
• Notify the fire alarm company if the interruption could affect an alarm system.
• Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.

After the water interruption
When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (starting in the basement/first floor and finishing on the top floor). You’ll likely need to run the water for 10 to 30 seconds. Run the water until it is clear and any vibration or noise has stopped.

Important note
After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:
• 905-791-7800, extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
• 905-791-7800 extension 4409 (after hours or statutory holidays)

Get the latest project updates
• Sign up for e-notices by visiting peelregion.ca/construction/signup
• Project information can be found at peelregion.ca/construction/project-18-1310-c
We understand construction can be disruptive, and we appreciate your patience as we work to improve our community’s infrastructure. This work both maintains and improves Peel’s world-class water systems, allowing us to provide safe drinking water to support a thriving community for life.

If you have any questions, please contact us.
Water Linear Engineering
Engineering Services Division
Public Works, Peel Region
Email: construction@peelregion.ca
Phone: 905-791-7800 ext. 4409

July 17, 2025
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It’s game time, Mississauga! City hosts a summer full of ball hockey

By Events

Canada’s Game. One City. Our Stage. Mississauga is the proud host of the 2025 OBHF Provincials and CBHA Nationals, bringing thousands of players and fans to Mississauga this summer.

July 17, 2025

Mississauga is at the centre of ball hockey action this summer, with weeks of exciting games hosted at the Paramount Fine Foods Centre. Until August 9, Visit Mississauga is hosting the Ontario Ball Hockey Federation (OBHF) Provincial Championships and the Canada Ball Hockey Association (CBHA) National Championships. This is expected to draw more than 6,600 players, coaches and families from across Canada to enjoy the games, experience the city’s state-of-the-art facilities and explore our vibrant attractions. Ball hockey is similar to ice hockey but played on a dry surface instead of an ice rink and uses a ball instead of a hockey puck.

Ontario Ball Hockey Federation Provincial Championships

The action begins with the Ontario Ball Hockey Federation Provincial Championships, which will run until July 20. These games are free to attend, and both locals and visitors are invited to come out and cheer from the sidelines.

Canada Ball Hockey Association National Championships

Starting on July 22, the Canada Ball Hockey Association National Championships take over. Ticketed games will run from July 22 to August 9. This is also the first year the CBHA will host the “SUPER” nationals, marking a monumental event that is expected to bring all ball hockey divisions together under one roof, from grassroots youth teams to elite legends, showcasing the evolution and collaboration of the sport.

More than 140 teams and nearly 5,000 players from across the country will be attending, representing the most comprehensive national championship ever staged in Canadian ball hockey. The SUPER Nationals will also be a key scouting opportunity with Team Canada selectors on site for multiple divisions.

Together, these tournaments are expected to be a huge win for the City, drawing large crowds and boosting local tourism, while putting Mississauga on the map as a premier destination for sporting events. It’s an event you won’t want to miss!

Interested in attending the historic 2025 SUPER nationals?

Spectators can buy tickets directly at Entrance A at Paramount Fine Foods Centre:

  • $10 for a day pass
  • $30 for a full event pass.

Tickets are also available for purchase online on Ticketmaster’s website. Members of the media are also invited to attend both the opening ceremonies and championship games. The facility is accessible by public transit via MiWay routes 39 and 53. It also offers free parking and can accommodate up to 1,900 vehicles.

Those unable to attend in person can still catch all the action live. All games will be livestreamed at www.hnlive.ca for a fee.

Championship schedule

The 2025 SUPER Nationals will take place across three events:

  • Event 1: July 22 to 26: Men’s B, C, D + U23 / Women’s B, C + U23
  • Event 2: July 29 to August 2: Junior Boys’ & Girls’ Nationals – U15, U17, U19
  • Event 3: August 4 to 9 Men’s Premier ‘A’, Masters 34+, Legends 44+ / Women’s Premier ‘A’, Masters 34+

August 4 will be a special day during the tournament, featuring a celebration with members of the first-ever CBHA Nationals team from 1978. Their attendance honours the sport’s grassroots beginnings and reflects how far the Nationals have come, now proudly the SUPER Nationals.

Experience Mississauga between the games

Outside the ball hockey arena, there’s plenty for athletes and visitors to explore and enjoy while they’re in Mississauga:

  • Minecraft Experience: Villager Rescue at Square One Shopping Centre.
  • Dungeons & Dragons: The Immersive Quest at Square One Shopping Centre (open until July 27).
  • Visit one of Mississauga’s historic neighbourhoods, like Streetsville or Port Credit for shopping, music, events and local restaurants.
  • Shopping and dining at Square One Shopping Centre, Ontario’s largest shopping and entertainment centre with more than 330 retailers and restaurants to choose from.
  • Take part in one of the many fun activities at Celebration Square, from weekend festivals to free movie nights, fitness classes and concerts! Upcoming FREE events include:
    • Latin Festival (July 18–20)
    • Bollywood Monster Mashup (July 25–26)
    • Mosaic Festival (August 1–2)

Other major sports events in Mississauga

Ball hockey is just the tip of the iceberg when it comes to sports tourism in Mississauga. The city continues to attract major events year-round, making it a premier destination for athletes and fans. Here’s what you can look forward to:

Visit Mississauga

Visit Mississauga is the official destination marketing organization (DMO) for the City of Mississauga. The organization is industry-led and responsible for developing a tourism strategy and leading tourism marketing and development efforts for Mississauga. Visit Mississauga is committed to implementing the City of Mississauga’s Tourism Master Plan, promoting local businesses and co-ordinating large-scale events within the city. Learn more at visitmississauga.ca, and follow on X, Instagram, LinkedIn, and Facebook.

July 17, 2025
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Be water wise: Get essential safety tips at the Water Safety Awareness Day family-friendly event

By Events

National Drowning Prevention week is from July 20 to 26th, come join us on Wednesday, July 23rd at the City’s annual Water Safety Awareness Day event.

July 17, 2025

It’s been a hot summer and with National Drowning Prevention Week around the corner (July 20 to 26) the City continues to remind residents to stay safe as they cool off this summer.

As residents continue to head to pools, spray pads, lakes and rivers, the City is reminding families to make water safety a top priority. On July 23, Water Safety Awareness Day, the City’s Aquatics team and community partners will share valuable and life-saving information and safety tips with people at pools and Mississauga Celebration Square, making Mississauga a safer and more enjoyable place for everyone.

Event details

What

The City’s Aquatics team is hosting an event to promote water safety for people of all ages. The event aims to provide residents with essential water safety tips for enjoying water-related activities during the summer and beyond. The event will feature water safety experts and fun activities, including:

  • A bouncy castle
  • Face painting
  • A chance to win swim memberships and city swag
  • Scavenger Hunt
  • Free treats (while supplies last)
  • Fun games and activities like safety boating, colouring and sidewalk chalk, build a boat, trivia, dunk tank, lawn games, and more!

Who

  • City’s Aquatics staff
  • Mississauga Fire and Emergency Services
  • Lifesaving Society
  • Peel Regional Paramedic Services
  • Peel Region Police – Marine Unit

When

Wednesday, July 23, 2025, at 5 p.m. to 7 p.m.

Where

Mississauga Celebration Square
300 City Centre Dr.
Mississauga, ON

Cost

Free – no registration necessary!

The City of Mississauga has a strong commitment to water safety. Learn more about all the ways you can stay safe this summer while swimming or spending time in the water.

July 17, 2025
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Peel Region establishes independent Office of the Auditor General

By Announcement, Stephen’s Initiatives

BRAMPTON, Ont. – July 17, 2025. Peel Regional Council has approved the establishment of the Office of the Auditor General, a significant step toward strengthening transparency, and accountability in respect of regional programs and services across Peel Region.

Following Council’s approval of By-law 39-2025 on July 10, 2025, the Auditor General will serve as an independent officer reporting directly to Peel Regional Council. Under the Municipal Act, 2001, the Auditor General is responsible for assisting Regional Council in holding itself and its administrators accountable for the quality of stewardship over public funds and ensuring value for money in municipal operations. Through independently developed annual audit plans, the Auditor General may conduct financial, compliance, and performance audits of Peel departments, local boards, grant recipients, and Peel-controlled corporations (Peel Living). The new office is also tasked with operating a confidential fraud and waste hotline.

Peel joins other large Canadian municipalities like Toronto, Ottawa, and Vancouver in adopting an independent Auditor General model to ensure accountability, strengthen financials controls and optimize efficiencies. This historic initiative reflects Peel’s commitment to good governance, value-for-money, and public accountability.

Key features of the new office:

  • Independence The Auditor General will be fully independent from the Chief Administrative Officer (CAO), senior leadership, and internal audit functions.
  • Direct reporting: The Auditor General will report to Council and is required to submit an annual audit plan and an annual report on activities.
  • Appointment process: The Auditor General will be appointed through a Council-led recruitment committee comprised of the Regional Chair and 8 members of Regional Council.
  • Term: The term of office is set by Council (up to 7 years).
  • Peer review: The AG’s office will undergo an external peer review every three years and a compliance audit annually.

To learn more about the Office of the Auditor General, access By-law 39-2025.

July 17, 2025
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BRIEF WATER INTERRUPTION Watermain Replacement and Improvement – Thursday July 17, 2025 between 8 a.m. and 6 p.m. -1732, 1740 and 1760 Dundas Street East

By Resources, Ward 1

BRIEF WATER INTERRUPTION
Watermain Replacement and Improvement
1732, 1740 and 1760 Dundas Street East

Project 18-1310 C2

Peel Region regularly maintains and repairs the water system in your area. Sometimes, we need to turn off your water supply while we do this work.
You will experience a loss of water pressure and a brief water outage (approximately 15 minutes) on Thursday July 17, 2025 between 8 a.m. and 6 p.m.

If we need to reschedule this work due to weather or other unexpected events, we’ll let you know the new date and time.

If this interruption may affect an alarm or maintenance company, it is your responsibility to notify them.
After the water interruption
When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (starting in the basement/first floor and finishing on the top floor). You’ll likely need to run the water for 10 to 30 seconds. Run the water until it is clear and any vibration or noise has stopped.

Important note
After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:
• 905-791-7800, extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
• 905-791-7800 extension 4409 (after hours or statutory holidays)

Get the latest project updates
• Sign up for e-notices by visiting peelregion.ca/construction/signup
• Project information can be found at peelregion.ca/construction/project-18-1310-c

We understand construction can be disruptive, and we appreciate your patience as we work to improve our community’s infrastructure. This work both maintains and improves Peel’s world-class water systems, allowing us to provide safe drinking water to support a thriving community for life.

If you have any questions, please contact us.
Water Linear Engineering
Engineering Services Division
Public Works, Peel Region
Email: construction@peelregion.ca
Phone: 905-791-7800 ext. 4409

July 16, 2025
Love0

BRIEF WATER INTERRUPTION Watermain Replacement and Improvement 1369, 1370, 1403,1450 to 1458 and 1465 Dundas Street East 2451 to 2455, 2505, 2551 and 3105 Dixie Road – Thursday July 17, 2025 between 5 a.m. and 9 a.m.

By Resources, Ward 1

BRIEF WATER INTERRUPTION

Watermain Replacement and Improvement 1369, 1370, 1403,1450 to 1458 and 1465 Dundas Street East 2451 to 2455, 2505, 2551 and 3105 Dixie Road Project 18-1310 C2

Peel Region regularly maintains and repairs the water system in your area. Sometimes, we need to turn off your water supply while we do this work.

You will experience a loss of water pressure and a brief water outage (approximately 15 minutes) on Thursday July 17, 2025 between 5 a.m. and 9 a.m. If we need to reschedule this work due to weather or other unexpected events, we’ll let you know the new date and time.

If this interruption may affect an alarm or maintenance company, it is your responsibility to notify them.

After the water interruption
When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (starting in the basement/first floor and finishing on the top floor). You’ll likely need to run the water for 10 to 30 seconds. Run the water until it is clear and any vibration or noise has stopped.

Important note
After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:
•905-791-7800, extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
•905-791-7800 extension 4409 (after hours or statutory holidays)

Get the latest project updates
•Sign up for e-notices by visiting peelregion.ca/construction/signup
•Project information can be found at peelregion.ca/construction/project-18-1310-c

We understand construction can be disruptive, and we appreciate your patience as we work to improve our community’s infrastructure. This work both maintains and improves Peel’s world-class water systems, allowing us to provide safe drinking water to support a thriving community for life.

If you have any questions, please contact us.
Water Linear Engineering
Engineering Services Division
Public Works, Peel Region
Email: construction@peelregion.ca
Phone: 905-791-7800 ext. 4409

July 15, 2025
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